BillingPlatform

Product Manager, Platform Experience

Englewood, Colorado

Sponsorship not specified$130k-$150kDetected 27 days ago

Data VisualizationFigmaUX ResearchWireframingDesign SystemsProduct ManagementAgileCustomer SuccessResearchCommunicationCollaboration

About the role

Updating the interface of enterprise software is a delicate operation.
Our customers run critical billing and revenue operations on our platform every day; a disorienting UI change can cost them hours of retraining and erode hard-won trust.
You will treat go-to-market (GTM) execution as a first-class part of the product lifecycle, proactively planning rollouts so that experience improvements help customers rather than surprise them.

Manage the Experience Backlog: Maintain a prioritized view of UX improvements, interaction patterns, and design system investments across customer-facing surfaces.
Partner with Design: Serve as the primary product counterpart to the design team-setting clear briefs, managing feedback cycles, and translating design concepts into development sprint planning.
Own the Sprint Backlog: Act as the Product Owner for a dedicated design-and- front-end engineering squad, writing precise user stories, interaction states, and acceptance criteria.
Execute GTM & Rollouts: Own go-to-market execution for every platform experience change - this is a primary responsibility, not a final step.
Champion UX Standards: Collaborate with feature PMs across the organization to enforce design system standards, ensuring new capabilities match the platform's design language.
Drive Platform-Wide Rollout: Coordinate across teams so platform-wide experience changes are adopted and rolled out in unison, not piecemeal.
Benchmark the Market: Perform competitive UX analysis against market leaders to identify differentiation opportunities.
Product Foundation: 4 + years of Product Management experience, with a focus on user experience, design systems, or platform-level work in a B2B SaaS environment.

Competitive compensation with a robust benefits package, including medical, dental, vision, LTD, HSA, FSA, free virtual mental health counseling, and wellness perks
Medical insurance coverage effective on the first day of employment
Discretionary and charitable time off program
Carry the platform experience vision into executive reviews, customer briefings, and prospect demos.
You can articulate a UX vision to an executive, write a precise acceptance criterion for an engineer, and give a designer a clear brief - all with the same underlying clarity.
You build bridges between design, engineering, and go-to-market teams, ensuring everyone understands the experience vision and their role in delivering it.
Home office setup allowance for fully remote employees
The base salary range for this position is $130,000-$150,000 per year plus bonus, depending on job-related knowledge, skills, experience, and market location.

Experience introducing UI changes to enterprise customers with minimal disruption - phasing rollouts, using feature flags, providing in-product guidance, and communicating through release notes and training materials so that potentially jarring updates become moments that reinforce customer confidence.
Define how each improvement reaches customers through phased rollouts, feature flags, in-product guidance, release notes, training materials, and field enablement, and work closely with Customer Success and Support so no one is caught off guard.

BillingPlatform provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexu

This listing is sourced directly from BillingPlatform's careers page and normalized into a canonical job model.