Handshake

Handshake

Manager, Strategic Programs

San Francisco, CA · Full-time

Sponsorship not specifiedDetected 11 days ago
LLMsStatisticsValuationAuditingLogisticsProcess ImprovementResearchLeadership

About the role

  • Your primary focus will be scaling our central quality control program - the processes and systems that give us a reliable, calibrated quality read on every dataset before it reaches a customer.
  • Grow from 10s to 100s of quality auditors and from 100s to 1000s of auditing hours per week, without sacrificing calibration or reliability
  • Augment auditing workflows with state-of-the-art LLM tools and prompt engineering best practices, increasing the efficiency of these workflows by 10x

Responsibilities

  • The Operator Enablement team ensures our Strategic Project Leads (SPLs) can run their projects successfully, meet customer demand, and deliver high quality data.
  • As a Manager of Strategic Programs on this team, you will build and own the systems, tooling, and processes that SPLs depend on, from their first week at Handshake through running projects at scale.
  • You will start as an individual contributor with clear room to grow your scope and build a team underneath you as the work expands.
  • Build the onboarding experience that ramps dozens of new SPLs to full productivity every month
  • Develop agentic operator tooling that makes SPLs roughly 10x more efficient at running their projects
  • A strong communicator who can bring in stakeholders, align them, and inspire people to deliver results
  • Willing and able to build and lead a team as the scope of the role grows

Requirements

  • 4+ years of experience in roles such as forward-deployed or solutions engineering, strategy and operations, or technical program management
  • A technical degree in a STEM field such as engineering, computer science, the physical sciences, statistics or analytics, or economics
  • Highly technical, with the ability to deploy cutting edge AI tools across complex operational workflows
  • A track record of solving messy operational or highly cross-functional problems

Skills

  • Handshake AI is a human data labeling business that leverages the scale of the largest early career network.
  • Now's a great time to join Handshake.
  • Exposure to structured process-improvement thinking (like Lean, Six Sigma, or similar frameworks)

Compensation

  • 💰 Financial Wellness: 401(k) match, competitive compensation, financial coaching

Benefits

  • Handshake delivers benefits that help you feel supported-and thrive at work and in life.
  • The below benefits are for full-time US employees.
  • 🎯 Ownership: Equity in a fast-growing company
  • 💰 Financial Wellness: 401(k) match, competitive compensation, financial coaching
  • 🍼 Family Support: Paid parental leave, fertility benefits, parental coaching
  • 💝 Wellbeing: Medical, dental, and vision, mental health support, wellness stipend
  • 📚 Growth: Learning stipend, ongoing development
  • 🏝 Time Off: Flexible PTO, 15 holidays + 2 flex days
  • Explore our mission, values, and comprehensive US benefits at joinhandshake.com/careers http://joinhandshake.com/careers.
  • 💻 Remote & Office: Internet, commuting, and free lunch/gym in our SF office

Company info

  • Team outings & referral bonuses
  • Founded or helped start a company
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This listing is sourced directly from Handshake's careers page and normalized into a canonical job model.