Pathfind

Account Supervisor

Mishawaka, Indiana, United States

Sponsorship not specified$80k-$100kDetected 30 days ago

FigmaProject ManagementAccount ManagementExcelLeadershipCommunicationCollaborationMentoring

About the role

This is a remote role, but eligible candidates must reside in one of the following states: IN, MI, IL, OH, KY, TN, MN, MA, FL, GA, PA Up to 15% travel can be expected.
The anticipated salary range for this position is $80,000 to $100,000, depending on experience and qualifications, while our internal pay band for this role extends up to $115,000.
You'll work closely with creative, digital, production, and leadership to ensure the work is not only high-quality, but also delivered in a way that is thoughtful, proactive, and financially sound.

Lead, Manage, and Hold Accountable (LMA)
Models Pathfinders' core values, drives professional growth, and mentors and develops their team.
Sets clear expectations, manages priorities, and holds their team accountable to performance standards.
Collaborates with leadership to define strategic priorities and team goals.
Play a critical role in developing strategic recommendations in partnership with creative and channel teams.
Maintain line-of-sight across assigned accounts, offering insight, guidance, direction, and course correction as needed.
Step in as needed to keep high-priority accounts and projects on track and own the outcome.
Lead or support key client meetings, ensuring agendas, preparation, and follow-through are consistent and strategic.
Build and grow client partnerships by identifying opportunities for additional strategic support, services, or solutions that align with client objectives and long-term success.
Serve as a trusted day-to-day strategic partner who reinforces clients' confidence in the agency.

401(k) with automatic employer contributions (no employee contribution required)

Bachelor's degree in Marketing, Communications, Business, or a related field preferred (or equivalent experience)
5+ years of experience in client service, account management, or agency environments, with demonstrated leadership responsibilities
3+ years of agency experience preferred, particularly in fast-paced, production-heavy or client-service-oriented settings
Working experience with marketing tools and systems such as:
Microsoft suite (Outlook, Word, Excel, etc.)
Project management or workflow tools (Kantata/Mavenlink strongly preferred)
What's in it for you?
If you're someone who takes ownership, values clarity, and wants to keep getting better, you'll find a good fit here.

Annual company Summits to connect, collaborate, and celebrate
The anticipated salary range for this position is $80,000 to $100,000, depending on experience and qualifications, while our internal pay band for this role extends up to $115,000.

Generous time off, with employees averaging 6+ weeks annually
Comprehensive health benefits, with Pathfinders covering a significant portion of premiums
HSA contributions to support your long-term health
Quarterly bonus opportunities tied to performance
Profit-sharing program because when we win, you should too
You'll help shape strong client roadmaps, support account health and retention, mentor junior team members, and identify opportunities for continued partnership and growth.

This listing is sourced directly from Pathfind's careers page and normalized into a canonical job model.