Ascent Global Logistics
Desktop Support Analyst, End User Support
Belleville, MI
Sponsorship not specifiedDetected 21 hours ago
PowerShellAzureLogisticsProcess ImprovementCommunication
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Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- Ascent's offerings include air charter and ground expedited solutions as well as truckload, less-than-truckload, global forwarding, brokerage, and managed transportation services.
- Our Guiding Principles At the core of Ascent's culture is a strong commitment to excellence, driven by the passion and dedication of every team member.
- We aim for perfect execution in everything we do and 'play hard' by creating an environment where tasks are performed with a can-do attitude from start to finish.
Responsibilities
- Possess the ability to develop alternative solutions in the absence of more desirable options.
- Develop skills for PowerShell and CMD scripting to reliably automate repetitive administration functions.
- Develop documentation and job aids such as knowledge base articles (KBA) for ongoing support and knowledge transfer.
Requirements
- experience working within an ITIL organization is required.
- MCSE (Microsoft Certified Support Engineer) or similar certification ideal, but not required.
Company info
- This position is onsite at our Belleville, MI location with a rotating schedule from 7:00 AM - 4:00 PM and 10:00 AM - 7:00 PM
- About Ascent
- Ascent Global Logistics, headquartered in Belleville, Michigan, is a leading global provider of expedited, time-critical logistics solutions and other direct transportation services.
- The company connects customers to its extensive carrier network, internal ground fleet, and airline via its proprietary, digital PEAK freight marketplace, which provides robust carrier capacity and transparent pricing, backed by 24/7/365 logistics experts.
- The experienced Ascent team solves customers' most challenging logistics needs by providing industry-leading service and top-tier satisfaction.
- Our Guiding Principles
- At the core of Ascent's culture is a strong commitment to excellence, driven by the passion and dedication of every team member.
- We're equally dedicated to going above and beyond for our customers, ensuring this commitment extends beyond our team and brings exceptional value to those we serve.
- We 'play smart' by delivering on our commitments in an honest, fair, and ethical manner.
- We treat every person with whom we interface with the utmost dignity and respect.
- We understand that our teammates are our most valuable assets, so we 'play together' by making every effort to provide a professional and enjoyable experience, enabling careers to flourish and personal growth to be achieved.
- The Desktop support analyst - will be responsible for assisting with strategic initiatives for the enterprise, assisting the Service Desk and End User Engineering team, and provide technical assistance to our internal customers.
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This listing is sourced directly from Ascent Global Logistics's careers page and normalized into a canonical job model.