Enara Health
Member Care Champion / Medical Assistant (Rochester, MN)
Rochester, MN
Sponsorship not specifiedDetected 110 days ago
Outbound SalesOnboardingEHR/EMRPatient CareCommunicationCollaborationProblem SolvingAdaptability
About the role
- About Enara Enara is a world renowned obesity and medical weight loss start-up, based in Silicon Valley, pioneering the use of data, digital, and clinical treatments to provide personalized plans with measurable results.
- Our solutions are disseminated through unified products and services we deploy for the healthcare ecosystem; with a current focus on small to medium sized medical groups and clinics.
- Role The Member Care Champion is an essential member of the clinical operations team at Enara Health.
Responsibilities
- Check-in Process: Be the friendly face that greets our members, manage the check-in process efficiently, measure and record vital signs accurately, and communicate effectively with our providers.
- Perform Diagnostic Procedures: Conduct non-invasive diagnostic procedures like body measurements, body composition testing, metabolic testing, and EKGs, all while ensuring accuracy and compliance.
- Manage Inbound/Outbound Communications: Handle phone calls, voicemails, emails, and member app messages with patience and a smile, providing timely and accurate responses.
- Cross-Department Coordination: Collaborate with other departments to address member concerns and ensure comprehensive and effective solutions.
- Billing Coordination: Work closely with our billing partners to ensure prior authorization tasks are created and not missed, facilitating smooth processing of member enrollments and services.
- Team Collaboration: Work harmoniously with other departments to offer comprehensive support and care.
- Be the friendly face that greets our members, manage the check-in process efficiently, measure and record vital signs accurately, and communicate effectively with our providers.
- Collaborate with other departments to address member concerns and ensure comprehensive and effective solutions.
- Work harmoniously with other departments to offer comprehensive support and care.
- Our mission is to develop the first ever platform to scale obesity treatment.
Requirements
- Proficiency in Google Suite (Documents, Sheets, Forms).
Skills
- Skills and Attributes
- Showcase excellent written and verbal communication skills for clear and effective interactions.
Benefits
- Adaptability: Be flexible and open to change in the fast-paced healthcare environment.
Company info
- Enara was founded by people from Stanford, UCSF, Kaiser, ClassPass & Evernote.
- We are backed by Offline.VC, Charge.VC, VSC, Continuum Ventures, as well as many prominent angels in Silicon Valley.
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This listing is sourced directly from Enara Health's careers page and normalized into a canonical job model.