Astemo
Quality Engineer (Customer Facing - OEM Support)
Harrodsburg, Kentucky, United States
Sponsorship not specifiedDetected 14 days ago
CommunicationProblem SolvingOrganizational Skills
About the role
- We are seeking a highly organized and technically strong Quality Engineer to serve as a primary customer facing contact supporting OEM quality issues and resolution activities.
- This role requires strong multitasking ability, technical troubleshooting skills, and the ability to translate complex technical findings into clear customer-facing communication.
Responsibilities
- Manage multiple active quality issues simultaneously and maintain clear status tracking and follow-up
- Lead customer response and ongoing written and verbal communication
- Lead and support containment, root cause analysis, and corrective action activities
- Develop and deliver structured technical reports (8D or equivalent) including root cause and corrective action validation
- Support and drive change management activities including process/product changes and customer approvals
- Support continuous improvement and defect reduction initiatives
Requirements
- Bachelor's degree in engineering or with equivalent relevant experience
- Proven troubleshooting and structured problem-solving ability
- Support PPAP submissions and customer change approvals as required
Nice to have
- Experience in automotive quality environments
- Experience with electronics products or manufacturing
- Ability to read and interpret electrical schematics and mechanical drawings
- IATF / AIAG core tools
- PFMEA/Control Plans
- 8D problem solving
- Change Management processes
- Working knowledge of automotive quality systems and tools, including:
Company info
- Serve as a primary quality contact for OEM customers regarding product and process quality issues
- Interpret and explain technical findings clearly to customers and stakeholders
Equal opportunity
- Employer (EOE) - Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender, identity, disability, protected veteran status and national origin.
- At Astemo, we're challenging the status quo with the power of diversity, inclusion, and collaboration.
- Our goal is to build an inclusive work environment that celebrates the differences of our employees.
- We want to ensure that every employee feels valued, respected and empowered.
This listing is sourced directly from Astemo's careers page and normalized into a canonical job model.