Reducto

Forward Deployed Engineer

San Francisco Office · Exec

Sponsorship not specifiedDetected 239 days ago

PythonBashRESTMachine LearningLLMsCustomer Success

About the role

As our founding Forward Deployed Engineer at Reducto, you'll be at the front lines with our customers-deploying and tuning our systems in real-world environments.
You'll bridge the gap between our core product and the unique, complex needs of our enterprise customers.
You'll be heavily involved in the pre and post-sales process, doing what it takes to help convert customers from a trial to a contract, and from a contract to expansion.

Automatically convert graphs to tabular data and summarize images in documents
Build powerful retrieval pipelines using Reducto's document metadata
Intelligently chunk information using the document's layout data
Building whatever is necessary to drive customer value -- whether that is an eval application, a customized agent, or modifications to an existing product surface.
Have prior experience founding a company or building products at early stages.
This isn't an inconvenience-it's a critical bottleneck that leads to dozens of wasted hours every week https://www.reducto.ai/blog/the-real-cost-of-manual-document-processing.
OCR and even more sophisticated ML approaches work for simple text documents but are unreliable for anything more complex.
Overcoming this usually requires a large engineering effort dedicated to building specialized pipelines for every document type you work with.
Reducto https://www.reducto.ai/ breaks document layouts into subsections and then contextually parses each depending on the type of content.

Creating diagnostics, dashboards, and eval harnesses to measure performance and track regressions across environments.
Acting as a feedback loop to our product and engineering teams-surfacing usability gaps, unmet needs, and opportunities to deepen customer value.
You have a high bar for quality and don't rest until the job is done right-no settling for 90%.
We want someone who ships fast, with high agency, and who doesn't just voice problems but actively jumps in to fix them.
You're excellent with Python and can navigate Bash and infrastructure as needed.

Insurance claims, financial statements, invoices, and health records are all stored in a structure that's simply impractical for use in digital workflows.
This is made possible by a combination of vision models, LLMs, and a suite of heuristics we built over time.

Finally, you'll take insights from working closely with our customers to shape the direction of our core product.
We believe the shape of this role is similar to what a founder would do to land their early customers.
Collaborating hand-in-hand with Sales and Customer Success to land prospects and enable customers.
Building close relationships with our customers and knowing the key stakeholders, particularly technical ones.
Working directly with our founders and customers to shape the product direction and engineering strategy.
We're an early stage company which means that the role requires working hard and moving quickly.
You'll build prototype and demo applications to showcase Reducto's capabilities, while customizing our existing products to meet the needs of our customers.
At Reducto, we're invested in the well-being and growth of our team.

n, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by app

This listing is sourced directly from Reducto's careers page and normalized into a canonical job model.