LiveRamp
Dedicated Support Engineer
New York, USA · Mid
Stay score
odds of building a lasting career here
Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →H-1B wage level
the lottery is wage-weighted — each level is one more entry
$8,422 more — $100,922 — moves this role to Level II and 2 lottery entries. That figure is inside the range the employer already advertised.
Based on the DOL prevailing wage for this occupation and worksite, a base salary of $100,922 would place this position at wage Level II. That figure is within the posted range, and I'd like to target it. This role classifies under "Database Administrators" for prevailing-wage purposes.
DOL prevailing wage, 2026-27 wage year · Database Administrators (15-1242) · New York-Newark-Jersey City, NY-NJ. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
Employer immigration record
from this employer's Department of Labor filings
Files H-1B transfers
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
Community outcomes
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About the role
- We know that inspired teams enlist people from a blend of backgrounds and experiences.
- And we know that individuals do their best when they not only bring their full selves to work but feel like they truly belong.
Responsibilities
- Become a member of our Dedicated Support Engineer team, and work to solve technical challenges as they arise while also leveraging your soft skills to thrill your clients.
- Manage a ticket queue to provide technical guidance and troubleshooting to enable customer satisfaction and company growth.
- Work in tandem with LiveRamp's Technical Services team while providing technical support to many of the world's well-known brands, advertisers, agencies, financial institutions, and data providers.
Requirements
- 2-5 years of experience in advertising technology, marketing services or software technology in a customer support or delivery services role
- Track record of successfully facilitating processes that result in experience improvements for internal and external stakeholders.
- The ability to work and succeed in ambiguous situations with little direction.
- The ability to respond promptly and follow through on projects to completion.
- Strategic and forward thinking, proven ability to plan ahead.
- Bachelor's degree in Computer Science, Engineering, Mathematics, or a related technical field, or equivalent practical experience
- Ability to execute and understand existing queries, and to make adjustments as needed.
Skills
- Familiarity with SQL querying. Ability to execute and understand existing queries, and to make adjustments as needed.
- The approximate annual base compensation range is $92,500 to $140,500.
Compensation
- Savings: Our 401K matching plan-1:1 match up to 6% of salary-helps you plan ahead.
Benefits
- Work/Life Harmony: Flexible paid time off, paid holidays, options for working from home, and paid parental leave.
- Comprehensive Benefits Package: LiveRamp offers a comprehensive benefits package designed to help you be your best self in your personal and professional lives.
- Our benefits package offers medical, dental, vision, life and disability, an employee assistance program, voluntary benefits as well as perks programs for your healthy lifestyle, career growth and more.
Company info
- LiveRamp's mission is to connect data in ways that matter, and doing so starts with our people.
- Connecting LiveRampers to new ideas and one another is one of our guiding principles-one that informs how we hire, train, and grow our global team across nine countries and four continents.
- Click here to learn more about Diversity, Inclusion, & Belonging (DIB) at LiveRamp.
- Qualified applicants with arrest and conviction records will be considered for the position in accordance with the San Francisco Fair Chance Ordinance.
- We use automated decision systems (ADS) as part of our recruitment and hiring process.
- If you require an accommodation or believe that the use of an ADS may create a barrier to your application or participation in the hiring process due to a disability or other protected characteristic, please let us know.
- We are committed to providing reasonable accommodations and ensuring an equitable hiring experience for all candidates.
- To all recruitment agencies:
- LiveRamp does not accept agency resumes.
- LiveRamp is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, disability, sexual orientation, gender identity, genetics or other protected status.
- To all recruitment agencies: LiveRamp does not accept agency resumes.
- Please do not forward resumes to our jobs alias, LiveRamp employees or any other company location.
Equal opportunity
- LiveRamp is an affirmative action and
This listing is sourced directly from LiveRamp's careers page and normalized into a canonical job model.