Opensity Solutions
Senior Office Services Associate
USA-Washington DC, USA · Senior · Full-time
Sponsorship not specified$23k-$40kDetected 5 days ago
ExcelLogisticsCustomer SupportLeadershipCommunicationProblem SolvingMentoringAdaptabilityMicrosoft Office
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odds of building a lasting career here
15Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
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About the role
- Market Base Salary Range (Hourly): ($23.00 - $40.00 )
- Opensity is an Equal Opportunity Employer.
- Employment decisions at Opensity are based on qualifications, merit, and business needs.
Responsibilities
- Lead, train, and supervise office services and hospitality staff to ensure efficient daily operations and service delivery
- Conduct performance evaluations, provide coaching, and support continuous improvement within the team
- Maintain a clean, organized, and professional office environment, including common areas, meeting spaces, and service areas
- Manage office supplies, pantry inventory, and essential resources to support operational needs
- Deliver high-quality customer service by responding promptly to employee and guest inquiries and issues
- Support office events, meetings, and conferences, including room setup, logistics, and coordination of services
- Maintain and optimize vendor relationships, including monitoring service quality and contract compliance
- Support front desk, reception, and guest experience functions to ensure a welcoming workplace environment
- Monitor office operations and implement process improvements to enhance efficiency and service quality
- Ability to manage vendor relationships and service expectations
Requirements
- Proficiency in Microsoft Office applications (Word, Excel, Outlook)
- High school diploma or equivalent required; college degree preferred (or equivalent experience).
Nice to have
- 2-3 years of experience in office services, hospitality, facilities support, workplace services, or customer service operations, including prior experience in a lead or supervisory capacity preferred.
- High school diploma or equivalent required
- college degree preferred (or equivalent experience).
Skills
- Microsoft Office Suite (Word, Excel, Outlook)
- Basic office service and workplace management systems (preferred)
- Inventory tracking and scheduling tools (preferred)
- Certifications:
- None required. Workplace services, hospitality, or facilities-related certifications preferred but not mandatory.
- Senior Office Services Associate
- Position Summary:
- Full time equivalent position
- Non-exempt role
- Benefit Eligible
- Eligible for transition bonus
- Compensation
Compensation
- Base Salary Range (Hourly):
- This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.
Benefits
- All eligible employees receive access to a comprehensive benefits package, including:
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Paid Time Off (PTO)
Company info
- Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.
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