FTS

Service Technician

Dallas, TX

Sponsorship not specifiedDetected 21 days ago

Customer SupportControlsCommunication

About the role

FTS - is a leading provider of commercial security systems with our primary business focus in North Texas.
We specialize in providing a personal touch and quality that many of our national competitors cannot replicate while being able to adjust to varying market conditions with the agility of a small company.
The Service Technician position will be tasked to repair and program Access Control, IP based CCTV, intrusion, and fire alarm systems.

Computer skills and the ability to troubleshoot network connectivity issues.
Strong customer communication skills including the ability to defuse customer anxiety and or conflicts.
A proven track record of similar success.
Must have strong customer service skills and be able to apply tact, diplomacy, reason and logic to challenging situations.
Must be a self-starter and can manage responsibilities without daily direction.

College or Trade School Degree Preferred, must have High School Diploma or GED.
Minimum of 7-years of experience installing security and fire alarm systems for commercial businesses.
Proficient computer skills for customer communication, project planning and system programming.
Experience with Software House, Honeywell ProWatch, Galaxy Controls, and Continental Access Control Systems, Avigilon IP based CCTV and Bosch and Ademco Intrusion Systems preferred.

100% Paid Healthcare, Life Insurance, Short-Term Disability, & Long-Term Disability for employees
Two weeks (accrued) PTO annually

Our company was founded in 1998 and we have maintained exponential growth for the past 24 years while being dedicated to exceptional service and value to our customers.
This individual will only cover the DFW area with minimal overnight travel responsibilities.

This listing is sourced directly from FTS's careers page and normalized into a canonical job model.