Filigran

Senior Customer Training Consultant (United States)

United States · Senior

Sponsorship not specifiedDetected 6 days ago

Code ReviewAWSCybersecurityProduct ManagementProduct StrategyLogisticsCustomer SuccessCadenceLeadershipCommunicationCollaborationMentoring

About the role

In this role, you'll be a senior contributor to a shared standard within a growing team of Customer Training Consultants.
We believe diversity of our people make our products and our team stronger.
We welcome talent of every background, identity, and lived experience, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, or veteran status.

Collaborate to shape the training delivery model - contributing to cadence, format, packaging, and scalability decisions alongside peer consultants and the Director of Content Management
Build and maintain a library of advanced training content (agendas, slide decks, demo datasets, lab environments) for OpenCTI and OpenAEV
Partner with CS leadership to ensure training programs align with customer outcomes and success milestones
Support and develop Content Managers and junior consultants on instructional design, delivery technique, and technical depth
Document delivery processes, best practices, and tribal knowledge to build a scalable, transferable training function

Proven expertise in Cyber Threat Intelligence (CTI) as a discipline - you understand threat actor tracking, intelligence collection and analysis, and dissemination workflows
Significant experience delivering technical training to practitioner-level audiences, with demonstrated experience in cybersecurity, threat intelligence, or adjacent domains

Exceptional communication and executive presence - comfortable in front of a CISO as much as a junior analyst
Autonomous, structured, and collaborative - you raise the bar by working with the team, not above it
Fluent in English; additional languages are a strong plus
Hands-on experience with OpenCTI and/or OpenAEV (or comparable open-source threat intel platforms)
Familiarity with LMS platforms and certification program design
Competitive pay + equity - everyone shares in our success
Remote-first, flexible, and balanced - work that fits your life
Your setup, your choice - pick the gear that works for you
you can turn complex platform capabilities into learner-ready content independently
Strong Advantage
🌱 WHY JOIN FILIGRAN?
MORE THAN JUST A JOB.

Develop learning paths and certification programs tailored to different user profiles, maturity levels, and regional contexts

This listing is sourced directly from Filigran's careers page and normalized into a canonical job model.