T-Mobile USA, Inc.

T-Mobile USA, Inc.

Mobile Associate - Retail Sales

Missouri City, Texas · Part-time

Sponsorship not specifiedDetected 1 day ago
SalesCustomer Support5G/LTECollaboration

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odds of building a lasting career here

42Risky
Cap-exempt (no lottery)0
Sponsors this role100
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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About the role

  • That's how we're UNSTOPPABLE for our employees!
  • Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life.
  • They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving.

Responsibilities

  • Establishes relationships with and partners with
  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
  • Successfully identify and handoff small business leads.
  • Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to: Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
  • With a culture built on growth, inclusivity, and global collaboration, the teams here drive innovation at scale, powered by bold thinking.
  • We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward.

Nice to have

  • 6 months of customer service and/or sales experience, Retail environment preferred. (Required)

Skills

  • At least 18 years of age Legally authorized to work in the United States Travel:
  • Travel Required (Yes/No):No
  • DOT Regulated Position (Yes/No):No Safety Sensitive Position (Yes/No):No
  • $18.00, plus $5.00 per hour training pay.
  • Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay.
  • Actual incentives vary based on performance and full-time status.
  • All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives.
  • Full and part-time employees have access to the same benefits when eligible.
  • DOT Regulated:
  • Hourly Base Pay:
  • To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.
  • Never stop growing!

Compensation

  • $18.00, plus $5.00 per hour training pay.
  • Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay.
  • Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year.
  • All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives.
  • And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.

Benefits

  • shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
  • At T-Mobile, our benefits exemplify the spirit of One Team, Together!
  • A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members.
  • We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!
  • As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities!
  • Customers benefit from an unmatched combination of value, quality, and exceptional service experience.

Company info

  • T-Mobile US, Inc. (NASDAQ: TMUS), headquartered in Bellevue, Washington, is America's supercharged Un-carrier, connecting millions through its strong nationwide network and flagship brands, T-Mobile and Metro by T-Mobile.
  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
  • We are committed to maintaining your trust by respecting and protecting your privacy.

Equal opportunity

  • We take equal opportunity seriously-by choice.
  • We are an Equal Opportunity Employer.
  • T-Mobile USA, Inc. is an Equal Opportunity Employer.
  • Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Visa & Work Authorization

  • Support team initiatives and create an inclusive environment Education: High School Diploma/GED (Required) Work Experience: 6 months of customer service and/or sales experience, Retail environment preferred. (Required) Knowledge, Skills and
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