insticator
Sr Account Manager
Remote, Florida, United States · Senior
Sponsorship not specifiedDetected 20 days ago
Project ManagementAccount ManagementResearchCommunicationProblem SolvingAdaptabilityOrganizational Skills
About the role
- The COOL company is seeking a proactive and strategic Sr.
- Account Manager to join our Publisher Success Team, responsible for managing and growing key partnerships.
- Coordinate with internal teams to ensure timely setup, technical integrations, reporting, and troubleshooting.
Responsibilities
- Serve as the primary account owner for a portfolio of partners, ensuring strong relationships, performance growth, and retention.
- Oversee full-funnel partner management-onboarding, integration, launch, QA, and ongoing optimizations.
- Act as the liaison between partners and internal stakeholders to ensure smooth communication and issue resolution.
- Manage partner reporting expectations and share quarterly brand exposure/performance recaps.
- Upsell additional products and services based on partner goals and potential.
- Maintain thorough documentation for onboarding processes, partner status, and account plans.
- Track and support revenue growth by collaborating with the Demand, Sales, and Ad Ops teams.
- This allows us to fail fast, create in real-time, and build an open company culture.
- Coming soon in 2026, COOL AI is a next-generation advertising platform that builds, buys, and optimizes digital ad campaigns faster and smarter using AI.
Requirements
- 4-6 years of experience in Account Management, Partner Success, or a similar client-facing role-preferably in the digital advertising/Ad Tech ecosystem (specifically the programmatic space)
- highly organized with the ability to juggle multiple priorities and stakeholders.
- Data-driven mindset with the ability to analyze and interpret performance metrics.
Nice to have
- Bachelor's degree or equivalent.
- Additional certifications in Digital Marketing, Ad Tech, or Programmatic Advertising are a plus.
- Cultural Competencies
- Must be able to work primarily between the hours of 9:30 AM - 6:30 PM ET
- Must have a player/coach mentality, willing to both execute and lead
- Ability to juggle multiple projects concurrently and set and meet deadlines
- Skilled at receiving and providing direct feedback
- Entrepreneurial & adaptable
Skills
- Collaborative mindset and great teamwork skills
- Entrepreneurial & adaptable; great learning skills
Benefits
- At the COOL company, we believe in creating a win-win environment where everyone benefits.
Company info
- We're defiant, and that's in our blood.
- Challenging the status quo is a central part of who we are.
- We're capable of much more than what others deem impossible.
- At the COOL company, we provide you with the autonomy and creativity needed to own your role.
- At the COOL company, we believe in being C.O.O.L.: Creative - we look to find solutions that others can't and new ways of doing things that are smarter, faster, better and more efficient.
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