Dialpad

Sr. System Administrator, Data Centers

Kitchener, Canada · Senior

Sponsorship not specified$107k-$135kDetected 10 days ago

AWSGCPCloud PlatformsLinuxAgentic AIIncident ResponseLogisticsTCP/IPDNSFirewallLoad BalancingCommunicationCollaborationMentoring

About the role

System Administrator on the Data Centers team, you'll own both our hardware and cloud infrastructures, with a particular focus on reliability, scalability, and operational excellence.
You'll manage the administration and lifecycle of our global server fleet and lead key initiatives in automation, observability, and performance.
You'll also take the lead on capacity planning, including physical data center needs, and will be a technical partner to stakeholders across Engineering as we evolve our infrastructure footprint.

Design and deploy a cloud expansion strategy that balances reliability, performance, and efficiency across providers and regions.
Design and deploy servers at scale into data centers around the globe, ensuring consistent standards and automation from day one.
Develop and maintain automation for a large fleet of servers, VMs, and containers, reducing toil and improving consistency across environments.
Develop and maintain proper documentation for engineering staff, including runbooks, standards, and architectural diagrams.
Participate in a rotating on-call schedule within the larger Infrastructure Engineering division, helping drive rapid incident response and robust post-incident reviews.
Lead complex systems and network troubleshooting, fault analysis, and resolution, acting as an escalation point for the broader team.
Partner with Security and other stakeholders on initiatives such as system hardening, compliance, and intrusion detection/prevention.

Background in Systems and/or Software Engineering, with a strong focus on infrastructure and operations.
Extensive experience with Linux, both on-premise and in the cloud, including performance tuning, troubleshooting, and automation at scale.
Data center setup/deployment experience, including racking/stacking, cabling standards, and remote management.
Exposure to cloud platforms such as GCP or AWS, and experience working in hybrid environments.
Work at the center of the AI transformation in business communications
Join a team where AI amplifies every employee's impact
Competitive salary, comprehensive benefits, and real opportunities for growth
TCP/IP, DHCP, DNS, routing, firewalls, and load balancing concepts.
For exceptional talent based in Ontario, Canada the target base salary range for this position is posted below.

For exceptional talent based in Ontario, Canada the target base salary range for this position is posted below.

Set up and evolve monitoring for server, network, and data center health, including alerting, dashboards, and SLO-oriented metrics.

This listing is sourced directly from Dialpad's careers page and normalized into a canonical job model.