Lifeworks

Lifeworks

Project Manager – Software Implementation (Health & Welfare)

Toronto, Ontario, Canada

Sponsorship not specified$60k-$80kDetected 22 days ago
AzureDevOpsLLMsProject ManagementJiraRecruitingLeadershipCommunicationCollaboration

About the role

  • TELUS Health is empowering every person to live their healthiest life.
  • As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
  • As a Project Manager on our implementation team, you'll be the connective tissue holding complex software implementations together.

Responsibilities

  • Key activities you'll own:
  • Maintain project controls: plans, milestone trackers, dependency logs, and status reporting to support accurate visibility
  • support mitigation planning and escalate when needed
  • Prepare and deliver client-facing status updates, meeting materials, and follow-up communications
  • Apply Agile and modern delivery practices to support team planning and execution
  • Help maintain accurate project data and dependency tracking so the team stays current and ready
  • You'll maintain detailed project plans, RAID logs (Risks, Assumptions, Issues, Dependencies), and status materials to keep everyone aligned on scope, timeline, and deliverables.
  • Identify risks, issues, and dependencies early; support mitigation planning and escalate when needed
  • What makes this work interesting: You'll solve real coordination challenges, manage competing priorities, and see the direct impact of your work on client success and team morale.
  • You'll develop expertise in a specialized, in-demand domain.

Requirements

  • Practical experience with AI tools: you're comfortable using copilots, automation, or generative AI to improve your own productivity and work quality
  • Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
  • Must-Haves:
  • 2-3 years of project management experience, ideally supporting client-facing software implementations or benefits technology projects
  • Foundational knowledge of project delivery methodologies (Waterfall, Agile, Hybrid)-you understand the basics and can apply them flexibly
  • Strong organizational and communication skills: you can juggle multiple priorities, document decisions clearly, and keep teams aligned
  • Willingness to learn Health & Welfare benefits concepts-you understand the value of benefits administration and are ready to develop domain knowledge (eligibility, enrollment, plan rules, life events, interfaces, data migration)
  • Experience with Health & Welfare benefits platforms, including support for medical, dental, vision, life, disability, spending accounts, or leave programs
  • Salary Range: $60,000 - $80,000
  • Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.

Nice to have

  • Your day-to-day work will involve coordinating implementation activities across Configuration, Data, QA, Product, Development, Integration, and Operations teams-plus client stakeholders.

Skills

  • Proficiency with project tools such as MS Project, Jira, Smartsheet, or Azure DevOps
  • Nice-to-Haves:
  • Familiarity with carrier/vendor integrations, eligibility file feeds, payroll interfaces, or data migration activities
  • Exposure to open enrollment, annual enrollment, or client onboarding projects
  • PMP certification or working toward it

Compensation

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • $60,000 - $80,000
  • Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience.
  • We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations.
  • We're open to discussing competitive compensation packages tailored to your experience level and expertise.

Company info

  • A bit about us
  • We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

Equal opportunity

  • We offer accommodation for applicants with disabilities, as required, during the recruitment process.
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