Titan Msp
Foward Deployed Engineer - Enterprise
San Francisco
Sponsorship not specifiedDetected 43 days ago
Agentic AICybersecurity
About the role
- You bring clients onto Titan: learning their environment, mapping their systems, encoding their policies, and standing up the engagement.
- From there you're their single point of contact through onboarding and strategic projects, driving both the relationship and the technical work.
- This role is focused on serving our enterprise clients.
Responsibilities
- Own customer engagements end to end: design and deliver implementations that align Titan to each customer's workflows and goals.
- Lead migrations: design and execute migration plans that minimize disruption and ensure seamless adoption of Titan's platform.
- Partner cross-functionally: work with Engineering, Sales, and Marketing to turn field learnings into repeatable processes and a sharper go-to-market.
- Fluent alongside AI tools, and able to help design AI-native workflows and tooling.
- The result is faster resolutions, better uptime, and more proactive, personalized support, delivered 24/7.
Requirements
- 3+ years in a deployed, field, or solutions-engineering role
Nice to have
- hands-on experience in the infosec sector
Benefits
- Bonus: hands-on experience in the infosec sector
- Bonus: Experience dealing with Enterprise customers
Company info
- Build AI agents: design and build agents on Titan's platform that drive real value for customers.
- Experience dealing with Enterprise customers
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This listing is sourced directly from Titan Msp's careers page and normalized into a canonical job model.