Titan Msp

Titan Msp

Foward Deployed Engineer - Enterprise

San Francisco

Sponsorship not specifiedDetected 43 days ago
Agentic AICybersecurity

About the role

  • You bring clients onto Titan: learning their environment, mapping their systems, encoding their policies, and standing up the engagement.
  • From there you're their single point of contact through onboarding and strategic projects, driving both the relationship and the technical work.
  • This role is focused on serving our enterprise clients.

Responsibilities

  • Own customer engagements end to end: design and deliver implementations that align Titan to each customer's workflows and goals.
  • Lead migrations: design and execute migration plans that minimize disruption and ensure seamless adoption of Titan's platform.
  • Partner cross-functionally: work with Engineering, Sales, and Marketing to turn field learnings into repeatable processes and a sharper go-to-market.
  • Fluent alongside AI tools, and able to help design AI-native workflows and tooling.
  • The result is faster resolutions, better uptime, and more proactive, personalized support, delivered 24/7.

Requirements

  • 3+ years in a deployed, field, or solutions-engineering role

Nice to have

  • hands-on experience in the infosec sector

Benefits

  • Bonus: hands-on experience in the infosec sector
  • Bonus: Experience dealing with Enterprise customers

Company info

  • Build AI agents: design and build agents on Titan's platform that drive real value for customers.
  • Experience dealing with Enterprise customers

This listing is sourced directly from Titan Msp's careers page and normalized into a canonical job model.