Sibyllineltd

Sibyllineltd

Global Security Operations Center Operator

Scottsdale, Arizona, United States · Junior

Sponsorship not specifiedDetected 26 days ago
CybersecuritySOC OperationsExcelCustomer SupportResearchLeadershipCommunicationCritical ThinkingMicrosoft Office

About the role

  • ​Are you passionate about saving lives and protecting assets?
  • We have an exciting opportunity for you to join the rapidly expanding security industry in an entry level position working on site in Scottsdale, AZ.
  • Although previous operational security experience is ideal, we welcome applications from anyone with related experience and skills (e.g. research, customer service or business management) who is comfortable working in a fast-paced environment.

Responsibilities

  • Sibylline offers fantastic opportunities for career progression within a successful company, and we aim to help our employees to build their own personal profiles as well-regarded analysts within the broader industry.
  • ​This is a great opportunity for candidates with a strong interest in security or who want to build a career in threat monitoring and intelligence.

Requirements

  • The ability to work under pressure, demonstrate leadership when required but also be able to collaborate effectively in teams
  • We only require an associate degree and a solid commitment to making a difference.

Nice to have

  • Provide excellent customer service and ensure timely response to incidents, alarms, notifications, and calls for service on their relevant shift.
  • Ensure all forms of communication, such as emails, phone conversations, and personal interactions, are conducted in a confidential, courteous, and professional manner and documented appropriately.
  • Investigate and respond to alarms promptly.
  • Evaluate and process information received from all available sources and respond with appropriate communication and dispatch procedures.
  • Communicate security issues or emergencies by escalating information to department leadership, local law enforcement, emergency services, such as EMT, fire departments, etc.
  • Participates regularly in security/safety training programs to stay current on critical GSOC responsibilities and competencies inclusive of drills and tabletop exercises.
  • Other duties as assigned.
  • Quick learner with strong multitasking abilities and attention to detail.

Skills

  • Knowledge, Skills, and Abilities
  • Excellent writing, communication, and critical thinking skills.
  • Strong customer service skills.

Compensation

  • Sibylline pays 80% of premiums, Employee pays 20%
  • Basic Life and AD&D Insurance - Sibylline pays 100% for employees
  • 401(k) with up to 5% company matching
  • 10 paid days accrued per year
  • 1 hour for every 30 hours worked accrued sick time
  • Employee Assistance Plan (EAP)

Benefits

  • Dental Insurance - Fully Employee Paid
  • Vision Insurance - Sibylline pays 100% of employee premiums, Employee pays for additional family members
  • The firm provides an innovative, entrepreneurial and fast-growing working environment, offering employees ever greater exposure to high profile clients and challenges.
  • Medical Insurance
  • Flexible Spending Account and Dependent Care Spending Account
  • Long Term/Short Term Disability - Sibylline pays 100% for employees

Company info

  • 401(k) with up to 5% company matching
  • If you feel you meet some of the requirements and can offer a unique perspective to this role, we strongly encourage you to apply-you might be the perfect fit we're looking for!
  • We are committed to fostering a business culture that reflects these values and promotes

Equal opportunity

  • equal opportunity.
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