Glide

Case Manager I, Contingency Management

San Francisco

Sponsorship not specified$20k-$30kDetected 34 days ago

SalesforcePublic HealthCommunicationCollaborationPublic SpeakingMicrosoft Office

About the role

GLIDE's CM Program will focus on clients who use stimulants and are interested in managing and/or changing their relationship to stimulant use.
This position involves direct in-person client contact with diverse, high-risk individuals, many of whom are active substance users, substantial community outreach, and group facilitation.
Facilitate CM health and wellness education groups, process groups, and drop-in groups for active client cases and program alumni.

Develop professional and trusting relationships with clients and provide motivational counseling to assist clients in managing their substance use using harm reduction principles.
Provide drop-in support and one-on-one counseling, including crisis intervention, advocacy, and referral services.
Monitor and document client outcomes, especially the targeted behaviors and goals that are eligible for incentives.
Work with the program manager/director to release incentives to clients in a timely manner per program protocols, and document receipt according to program guidelines.
Develop and maintain effective care coordination with internal GLIDE programs and external resources for client access to ensure a holistic approach to client care.
GLIDE's mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.

Knowledge of human behavior including human growth and development, dynamics of interpersonal relationships
knowledge of cultural and subcultural values and patterns of behavior.
Knowledge of the principles and techniques of achieving change in individuals and groups, and an ability to demonstrate successful application.
Ability to plan, prioritize and organize tasks and meet deadlines.
Proficiency in spelling, grammar, and writing is needed to draft detailed instructions, case care plans, client progress notes, UA test results, and other required documentation.
Proficient in the use of MS Office Suite, experience with databases helpful (e.g. Salesforce)
Must demonstrate the ability to de-escalate oneself and defuse potentially volatile situations with patience and tact.
Submit monthly activity and data reports that capture contract deliverables in required database workflows and systems.

Refer and link clients to other providers where needed to support the clients' goals, health and wellness and document progress to maintain accurate records of service delivery.

This listing is sourced directly from Glide's careers page and normalized into a canonical job model.