Absolicsinc
IT & Security MIS Manager
Covington, Georgia
Sponsorship not specified$100k-$150kDetected 7 days ago
Data EngineeringProject ManagementAgileCRMSupply ChainVendor ManagementProcurementERPPerformance ManagementSystems EngineeringCommunicationCollaboration
About the role
- The MIS Manager is responsible for stable operation and continuous improvement of enterprise business systems including ERP, Groupware, and Middleware (EAI, CDC), while leading readiness and planning activities for future SCM and CRM implementations.
- This role ensures end-to-end process continuity by managing system operations, integrations, data flow reliability, and governance, and by driving cross-functional alignment for new system rollouts.
- Operate and improve Groupware services (approval workflows, collaboration spaces, access/retention policies, account lifecycle coordination)
Responsibilities
- Own day-to-day operations of ERP, Groupware, and Middleware (EAI, CDC) including stability monitoring, incident resolution, performance management, and vendor coordination
- Manage change/release management: enhancement intake, prioritization, testing (SIT/UAT), deployment, rollback planning, and user communications
- Establish and operate system governance (process owners, data owners, standards, operating rules) and maintain operational documentation (SOP, runbook)
- Lead ERP functional operations across core processes (Order-to-Cash, Procure-to-Pay, Record-to-Report), ensuring control and audit readiness
- Manage EAI interface design/operation standards: message formats, mappings, exception handling, and interface lifecycle control
- Manage CDC (Change Data Capture) operation to support near-real-time data synchronization, ensuring data integrity, latency control, and recovery procedures
- Prepare SCM implementation readiness: supply chain process mapping, TO-BE design, requirements definition, integration points, data migration strategy, and phased rollout plan
- Prepare CRM implementation readiness: customer lifecycle mapping, lead/opportunity/service processes, requirements definition, and integration/data scope planning
- Support solution evaluation (RFI/RFP), fit-gap analysis, and selection recommendations for SCM/CRM and related ecosystem tools
- Life, STD, LTD 100 % support
Requirements
- Proven ability to operate enterprise systems (ERP and collaboration platforms) with strong incident/problem/change management discipline
- Strong understanding of end-to-end business processes and data flows across Finance, Procurement, Inventory, and Sales domains
- Hands-on experience with Middleware integration concepts and operations (EAI, ETL/API, message queues, interface monitoring)
- Experience in requirements gathering and process mapping (AS-IS/TO-BE), and ability to produce BRD/FRD, interface specs, and runbooks
- Familiarity with system integration controls, data governance, and master data management
- Must be legally permitted to work in the United States (if applicable to company policy)
- Experience in manufacturing, supply chain, or B2B enterprise environments
- Experience preparing or leading SCM and/or CRM implementation projects
- 10+ years of experience in MIS/IT or enterprise business systems operations (ERP centric)
Nice to have
- 5+ years of experience in a lead/manager role coordinating cross-functional stakeholders and vendors (preferred)
Skills
- Strong communication skills for executive reporting, vendor management, and end-user adoption/training
Compensation
- $100,000 - $150,000
Benefits
- Build MIS KPI dashboards and operational reporting for system health (availability, incident MTTR, interface success rate) and business operations
- 401K 6% matching (NO vesting period)
- Healthcare 100% support (Health, Dental, Vision)
- PTO and self-development
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