Waystation AI
Business Operations Manager
Redwood City, CA
Sponsorship not specified$50k-$200kDetected 42 days ago
RESTHubSpotOutbound SalesSupply ChainProcurementPerformance ManagementCustomer SuccessMentoring
About the role
- Every product starts with ingredients and packaging-and today, that work is still run through inboxes, PDFs, and spreadsheets.
- It slows innovation, hides costs, and quietly destroys margin.
- Waystation is the wedge-and ultimately the operating system-that makes that possible.
Responsibilities
- Own the GTM ops stack (HubSpot, Clay, Smartlead, Pendo): selection, implementation, hygiene
- Build the pipeline reporting and metrics layer the CEO and team run on
- Design the contract, lead-routing, and handoff workflows-and the standards they hold to
- Own the BDR operating rhythm: standups, performance reviews, sequence reviews, coaching escalations
- Build the activity and pipeline-contribution reporting that makes performance legible
- Build the systems that let a small CS team carry a growing book without dropping accounts
- Own pipeline design, interviewer training, and the offer process
- Build a hiring machine that protects the bar while moving at startup speed
- Own what gets built, by whom, in what order
- Be the person who decides where automation creates real leverage vs. where it's a distraction
Requirements
- Experience that helps:
Skills
- Prefer being in the room, in person, solving problems together.
Compensation
- Competitive base salary + meaningful equity (calibrated to level)
Benefits
- Competitive base salary + meaningful equity (calibrated to level)
- Full health, dental, and vision coverage
- Unlimited vacation
Company info
- Owned BizOps or RevOps at a growth-stage SaaS company
- Chief of Staff at a 50-200 person company and want to operate at smaller scale and higher ownership
- Senior consultant (MBB or equivalent) who wants to stop advising and start owning
- B2B SaaS, supply chain, or CPG context
- Waystation is led by repeat founder and CEO Ryan Caldbeck (previously founded CircleUp).
- Today, we have paying customers, real usage, and real impact.
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This listing is sourced directly from Waystation AI's careers page and normalized into a canonical job model.