Traba
Customer On-Site - West Palm Beach, FL
West Palm Beach, Florida · Mid
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About the role
- As a Customer On-Site, you will serve as the main point of contact between Traba's workforce and our client's on-site leadership team.
Responsibilities
- Worker & Client Relationship Management: Build strong relationships with site supervisors and workers, ensuring both receive timely updates, feedback, and support.
- Worker Support & Performance: Assist workers with clock-ins, pay questions, and performance feedback
- Communication & Reporting: Act as the bridge between the client site, Traba Ops, and Worker Support teams - communicating key updates, attendance issues, or staffing changes clearly and professionally.
- Account Growth: Identify and drive wallet expansion opportunities within the account.
- Build strong relationships with site supervisors and workers, ensuring both receive timely updates, feedback, and support.
- Worker Support & Performance:
- Act as the bridge between the client site, Traba Ops, and Worker Support teams - communicating key updates, attendance issues, or staffing changes clearly and professionally.
- Own shift and schedule management, and distribute and manage PPE.
- Identify and drive wallet expansion opportunities within the account.
- shift and schedule management, and distribute and manage PPE.
Requirements
- Bilingual (English & Spanish) required.
- Professional demeanor and ability to represent Traba with both workers and client stakeholders.
- Warm, friendly, and approachable, with the ability to coach workers and confidently enforce standards.
Nice to have
- Associate's or Bachelor's degree preferred.
- High School Diploma or equivalent required
Compensation
- Competitive hourly base pay plus performance-based incentives tied to attendance, shift completion, and overall account health.
Benefits
- Operational Execution: Support day-to-day site operations, ensuring adequate staffing coverage and a positive worker experience.
This listing is sourced directly from Traba's careers page and normalized into a canonical job model.