Mercer Advisors

Mercer Advisors

Client Service Coordinator (Atlanta, GA)

Atlanta

Sponsorship not specified$23k-$26kDetected 2 days ago
ComplianceSalesforceCRMExcelCustomer SupportCommunicationProblem SolvingMicrosoft Office

About the role

  • As a Client Service Coordinator, you will have a direct impact on the client experience and are vital to the success of the organization.
  • You will be a member of a dynamic team in a collaborative, client-focused environment utilizing your exceptional organizational, communication and problem-solving skills.

Responsibilities

  • Responsible for day-to-day operations and administrative support for one or more Wealth Advisor including answering inbound calls and email requests, scheduling and gathering client data for ongoing service processes

Nice to have

  • High School diploma with a Bachelor's degree highly preferred
  • Prior experience working in an office environment with a customer service focus
  • Financial services industry a plus
  • Notary designation a plus
  • Strong MS Word, Excel, and Outlook skills required
  • prior use of CRM system (Salesforce) a plus

Skills

  • Excellent verbal and written communications skills a must
  • Strong MS Word, Excel, and Outlook skills required; prior use of CRM system (Salesforce) a plus
  • Strong desire for continuous self-learning and professional growth
  • Work Schedule: Monday through Friday, 8:00AM - 5:00PM.

Compensation

  • Actual base pay within this range will be based on a variety of factors, including but not limited to the applicant's geographic location, relevant experience, education, skills and licenses/certifications.
  • This position is also eligible to earn incentive compensation through one of Mercer Advisors' incentive compensation programs.
  • Base Pay Range

Benefits

  • Company Paid Short-Term and Long-Term Disability Insurance
  • Supplemental Life & AD&D; Short-Term Disability; Accident; Critical Illness; and Hospital Indemnity Insurance
  • Three Cigna medical plans offerings including two High Deductible Health Plans and a Traditional Co-Pay medical plan.
  • Kaiser Medical plans available in California
  • Health Savings Account (HSA) with company contributions if enrolled in either HDHP medical plan.
  • Two comprehensive Dental Plans
  • Vision Insurance Plan
  • Generous paid time off program for vacation and sick days
  • Family Medical Leave
  • Paid Parental Leave (8 weeks)
  • Mercer Advisors offers a competitive and robust benefit package to our employees.
  • Our benefit programs are focused on meeting all of our employees and their eligible dependents health and welfare needs.

Company info

  • We offer the following:

This listing is sourced directly from Mercer Advisors's careers page and normalized into a canonical job model.