Modivcare
Customer Service Representative - ME Only, WFH
Remote, ME
Sponsorship not specifiedDetected 13 days ago
Customer Support
About the role
- Are you passionate about making a difference in people's lives?
- If so, this opportunity may be the right fit for you!
- Extended periods of sitting; frequent telephone, headset, and computer use; data entry; occasional standing and walking; lifting up to 10 lbs.
Responsibilities
- Obtains and documents details of customer complaints and concerns
- Maintains acceptable attendance and punctuality standards
- Maintains a polite, professional, and courteous demeanor at all times
Requirements
- Do you enjoy working in a service-oriented industry?
- High-speed internet of at least 25 Mbps download and 5 Mbps upload (proof of speed test required)
- Attends required meetings and adheres to company policies and procedures
Benefits
- Supports a 24/7/365 contact center environment; schedules may include nights, weekends, and holidays, including company-recognized holidays, with required holiday coverage
- 0-2 years of contact center or customer service experience with high call volume and data entry preferred or equivalent combination of education and/or experience
- Medical, Dental, and Vision insurance
- Employer Paid Basic Life Insurance and AD&D
- Voluntary Life Insurance (Employee/Spouse/Child)
- Health Care and Dependent Care Flexible Spending Accounts
- Pre-Tax and Post --Tax Commuter and Parking Benefits
- 401(k) Retirement Savings Plan with Company Match
- Paid Parental Leave
Company info
- Assists customers with transportation questions and concerns
- Excellent customer service and interpersonal skills with the ability to work independently and as part of a team
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This listing is sourced directly from Modivcare's careers page and normalized into a canonical job model.