Quest Diagnostics
Phlebotomist Group Lead
Richmond, VA, United States · Part-time
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About the role
- Market and organizational factors are also considered.
- The PSR IV must ensure that daily work of the Patient Service Center/Mobile/Long Term Care/In-Office Phlebotomy is completed accurately and on time.
- The PSR IV must function as a backup to the Patient Services Supervisor and carry out duties and responsibilities in his/her absence.
Responsibilities
- The PSR IV is also responsible in providing the Supervisor or Functional Patient Services Manager with Patient, Client, Field, Compliance, Training, Metrics and Administrative support as needed in the Patient Service Region.
Requirements
- Must be able to sit or stand for long periods of time
- Must be able to perform repetitive tasks with dominant hand frequently to constantly throughout the day.
- The position requires the ability to effectively communicate in English.
- The PSR IV must have a deep understanding and knowledge of established practices and procedures and creates an atmosphere of trust and confidence to our patients, customers, clients and internal leadership.
Nice to have
- Minimum 5 years in a Patient Service Center(PSC) / In-Office (IOP) environment preferred.
- Customer service in a retail or service environment preferred
- Phlebotomy certification (required in certain states, e.g. California, Nevada, Washington and Louisiana) (Preferred)
Skills
- Ability to provide quality, error-free work in a fast-paced environment.
- Ability to work independently with minimal on-site supervision.
- Excellent phlebotomy skills to include pediatric and geriatric
- Must demonstrate Superior Customer Focus
- ability to communicate openly and transparently with peers, supervisors and patients
- ability to accelerate and embrace change throughout Quest
- and Knowledge of our business.
- Capable of handling multiple priorities in a high-volume setting.
- Must be able to make decisions based on established procedures and exercise good judgment
- Education
- High School Diploma or Equivalent (Required)
- Languages
Compensation
- Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained.
- Successful candidates may be eligible to receive annual performance bonus compensation.
- Annual, no-cost health assessment program Blueprint for Wellness®
- Annual incentive plans
Benefits
- Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
- Annual, no-cost health assessment program Blueprint for Wellness®
- healthyMINDS mental health program
- Vacation and Health/Flex Time
- Employee stock purchase plan
- Life and disability insurance, plus buy-up option
- Flexible Spending Accounts
Company info
- Represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions.
This listing is sourced directly from Quest Diagnostics's careers page and normalized into a canonical job model.