Qbe

Licensing Specialist

Madison, WI, USA · Part-time

No sponsorshipDetected 35 days ago

AuditingProcess ImprovementRecruitingCustomer SupportResearchLeadershipCollaborationCritical ThinkingMentoring

About the role

This role involves overseeing the end-to-end coordination, monitoring progress, and providing training and mentorship to teammates.
Work Arrangement: This role is hybrid, where you will be expected to be in the office 2-3 days per week.
The hourly range for this role is: $29.75/hour - $44.50/hour

The purpose of this role is to manage the efficient processing of licensing and appointments for agents, agencies, and adjusters, ensuring compliance with regulations.
Additionally, the role includes auditing and addressing compliance issues to maintain regulatory standards.
Manage end-to-end licensing and appointment activities for agents and agencies with a strong focus on accuracy, timeliness, and compliance.
Monitor state and federal requirements and update internal processes to maintain compliance and improve efficiency.
Partner with leadership, legal/compliance, and business stakeholders to resolve licensing issues and support sound decision-making.
Identify process gaps, recommend improvements, and support implementation of operational and system enhancements.
Develop and execute audit activities with a focus on remediation, coaching, quality improvement, and risk reduction.
Coordinate work allocation and quality oversight for shared services or offshore support to help meet service level expectations.
Employee Network and Community - QBE actively supports six Employee Networks, and many ways to give back to your community
We're building momentum to achieve something significant and know our people are at the center of our success.

Our industry offers interesting and varied careers where you can help people to protect what matters most.
Applicants must be authorized to work in the United States on a full-time basis without the need for current or future sponsorship.

Review background investigations for disqualifying factors and recommend appropriate next steps to management.
Mentor teammates and help strengthen team knowledge and consistency in licensing practices.
Contribute to a positive, accountable, and solutions-oriented team environment.
Experience in insurance licensing, appointments, compliance, or a related regulatory/operational function
Knowledge of agent and agency licensing requirements
Experience supporting appointment processing and related compliance activities
Experience working in a complex organization with multiple stakeholders, systems, and service expectations
Experience with audit, quality review, process improvement, or operational controls

Package: The salary range for this role is provided above.
The salary offer will be decided based on the role's complexity, its location, and the candidate's professional background, including their education and experience.
Beyond the base salary, regular full-time and part-time employees will also be eligible for QBE's annual discretionary bonus plan based on business and individual performance.
We encourage all candidates to apply, even if their salary expectations fall outside of this range, as we are committed to finding the right fit for our team.

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances.
22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
Tuition Reimbursement for professional certifications, and continuing education
To learn more, click here: Benefits | QBE US.

Hybrid Working - a mix of working from home and in the office
Competitive 401(k) program with company match up to 8%
Benefits | QBE US.
What if you could have a positive impact - at work and in the world?
At QBE, we're enabling a more resilient future - for our customers, communities, environment, and for our people.
As part of the QBE team, you'll get to spend every day working with people who are passionate, talented and kind.
And our international scale means we're big enough for your ambitions, yet small enough for you to make a real impact.
Join us now, so you can be part of our success - and we can be part of yours!

QBE provides equal employment opportunities to applicants and employees without regard to race; color; gender; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; protected veteran status; or disability or any other legally protected status.
This position is not eligible for visa sponsorship.
Supplementary information
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

This listing is sourced directly from Qbe's careers page and normalized into a canonical job model.