Do TERRA

Quality Assurance Specialist I

Pleasant Grove, UT

Sponsorship not specifiedDetected 5 days ago

ExcelGMPOrganizational SkillsMicrosoft OfficeFood Science

About the role

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability.

Works closely with Global Complaint Lead to manage complaint reports and files.
Coordinates with QA, QC, Legal, R&D and Product Support for SAER and AER investigations.
Provides summary of issues to Global Complaint Lead for decisions on investigations
Ensures all documents associated with an investigation are included in the investigation file

0-2 years in Quality Assurance experience required.
Knowledge of business analysis and computer tools: Microsoft Word, Excel, PowerPoint, etc.
Must be able to demonstrate working understanding of 21 CFR 1 1 1
Must be able to lift up to 50 lbs.
Must be able to walk, stand or sit for 8 hours unaided.
Must be able to demonstrate ability to detect mm level defects visually, take and give oral instructions in a manufacturing environment.

BS degree in food science, microbiology, chemistry, biology or related field preferred.

Must be able to demonstrate working understanding of 21 CFR 1 1 1; 1 17; 120 and FSMA.
Must have excellent analytical skills.
Discretion and judgment are required.
Outstanding organizational skills, excellent attention to detail and the ability to multi-task required.
Must have the ability to work as a team, as well as to work independently
Ability to work with others to facilitate completing work assignments.
Long periods of standing, bending, and repeated lifting (2-5 lbs.)
Must be able to handle moderate noise level (
Must be able to work in manufacturing environments (clean rooms and warehouse)

Reviews complaint and product return trends to generates weekly, monthly, quarterly, and annual reports on complaint investigation outcomes

Reviews customers and international complaint investigations and provide timely root cause as applicable in order to increase consumer satisfaction and safety.
Reviews batch records, retains, testing data, manufacturing, maintenance and sanitation records as part of complaint investigations

This listing is sourced directly from Do TERRA's careers page and normalized into a canonical job model.