AppDirect
Provider Success Manager - ISV & Distribution
Canada
Sponsorship not specified$94k-$129kDetected 6 days ago
Growth MarketingLead GenerationVendor ManagementCommunicationCollaboration
About the role
- About AppDirect Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world.
- We power millions of subscriptions worldwide for organizations.
- We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work.
Responsibilities
- Act as the ultimate internal point of escalation when operational issues, complex cross-platform provisioning errors, or critical support tickets stall out with an ISV, protecting the reputation of our channel partners.
- Actively collaborate with eligible ISVs to secure, track, and deploy Marketing Development Funds (MDF).
Requirements
- Exceptional ability to prioritize time effectively, transitioning smoothly between managing the daily operational hygiene of 100 providers and driving high-touch strategic accounts.
Skills
- Serve as a subject matter expert on how our ISV portfolio fits into the broader channel ecosystem.
- Understand how technology advisors, MSPs, and agents position these SaaS tools to end users.
- Stellar presentation skills.
- For more information of our general privacy practices, please see
Compensation
- The salary band listed below reflects the expected annual base salary or OTE (on-target earnings) for this role at AppDirect and may be subject to change.
Benefits
- Maintain administrative and operational health for a portfolio of ~100 ISV providers, ensuring all organization profiles, compliance records, and point-of-contact information are continuously up to date.
- In addition to base pay, regular employees may be eligible for performance-based bonuses and a full range of benefits.
Company info
- About AppDirect
- Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world.
- AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service.
- We do this by our values-driven culture-one that enables you to Be Seen, Be Yourself, and Do Your Best Work.
Visa & Work Authorization
- Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world
Apply directly at AppDirect →Create a free account for alerts like thisView AppDirect immigration profile
This listing is sourced directly from AppDirect's careers page and normalized into a canonical job model.