Wynn Resorts
Senior Product Manager – Mobile App & Non-Room Booking Experiences
Las Vegas, NV, United States · Senior
Sponsorship not specified$15k-$20kDetected 9 days ago
A/B TestingUX ResearchProduct ManagementProject ManagementStakeholder ManagementOKRsNegotiationResearchLeadershipCommunicationPublic Speaking
About the role
- Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Responsibilities
- Coordinate across product, engineering, design, operations, and business teams; establish clear working agreements and decision-making frameworks
- Manage dependencies and integration points between mobile app and multiple service experiences; resolve conflicts and ensure cohesive architecture
- Drive alignment on prioritization, scope, and trade-offs across competing initiatives and stakeholder interests
- Lead user research initiatives (surveys, interviews, usability testing) to validate concepts and measure experience improvements
- Manage relationships with external vendors and service providers (reservation systems, payment processors, dining platforms, ticketing systems, etc.)
- Evaluate vendor performance against KPIs; escalate issues and manage remediation
- Own end-to-end delivery of major initiatives: from concept through design, development, testing, and multi-property launch
Requirements
- 7+ years of product management, program management, or digital product leadership experience
- 3+ years managing multiple products or services portfolio
- experience with cross-functional program orchestration
- Proven track record shipping complex, integrated digital experiences
- comfort with contract negotiation
- Demonstrated ability to influence across teams without direct authority
- Experience with mobile-first digital products and/or guest-facing consumer platforms
- Comfort with matrixed organizations and influence-based leadership
- Ability to sit at a desk and work in an office environment for extended periods
Nice to have
- Experience in hospitality, travel, entertainment, or hospitality technology sectors
- Experience with revenue-impacting product decisions
- understanding of hospitality monetization (bookings, F&B, ancillary services)
- Familiarity with payment systems, reservation systems, or complex service integration architectures
- Demonstrated success with A/B testing, user research, and data-driven optimization
- Experience scaling digital products from early stage to enterprise scale
- Portfolio & Program Thinking.
- balance competing priorities with clear strategic rationale
Compensation
- $15k-$20k
Benefits
- Synthesize insights to identify pain points, opportunities, and emerging guest needs across dining, entertainment, wellness, and concierge services
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