Wynn Resorts

Wynn Resorts

Senior Product Manager – Mobile App & Non-Room Booking Experiences

Las Vegas, NV, United States · Senior

Sponsorship not specified$15k-$20kDetected 9 days ago
A/B TestingUX ResearchProduct ManagementProject ManagementStakeholder ManagementOKRsNegotiationResearchLeadershipCommunicationPublic Speaking

About the role

  • Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Responsibilities

  • Coordinate across product, engineering, design, operations, and business teams; establish clear working agreements and decision-making frameworks
  • Manage dependencies and integration points between mobile app and multiple service experiences; resolve conflicts and ensure cohesive architecture
  • Drive alignment on prioritization, scope, and trade-offs across competing initiatives and stakeholder interests
  • Lead user research initiatives (surveys, interviews, usability testing) to validate concepts and measure experience improvements
  • Manage relationships with external vendors and service providers (reservation systems, payment processors, dining platforms, ticketing systems, etc.)
  • Evaluate vendor performance against KPIs; escalate issues and manage remediation
  • Own end-to-end delivery of major initiatives: from concept through design, development, testing, and multi-property launch

Requirements

  • 7+ years of product management, program management, or digital product leadership experience
  • 3+ years managing multiple products or services portfolio
  • experience with cross-functional program orchestration
  • Proven track record shipping complex, integrated digital experiences
  • comfort with contract negotiation
  • Demonstrated ability to influence across teams without direct authority
  • Experience with mobile-first digital products and/or guest-facing consumer platforms
  • Comfort with matrixed organizations and influence-based leadership
  • Ability to sit at a desk and work in an office environment for extended periods

Nice to have

  • Experience in hospitality, travel, entertainment, or hospitality technology sectors
  • Experience with revenue-impacting product decisions
  • understanding of hospitality monetization (bookings, F&B, ancillary services)
  • Familiarity with payment systems, reservation systems, or complex service integration architectures
  • Demonstrated success with A/B testing, user research, and data-driven optimization
  • Experience scaling digital products from early stage to enterprise scale
  • Portfolio & Program Thinking.
  • balance competing priorities with clear strategic rationale

Compensation

  • $15k-$20k

Benefits

  • Synthesize insights to identify pain points, opportunities, and emerging guest needs across dining, entertainment, wellness, and concierge services

This listing is sourced directly from Wynn Resorts's careers page and normalized into a canonical job model.