Msfcareers

Donor Services Assistant

New York, New York, United States

Sponsorship not specified$54k-$81kDetected 19 hours ago

Project ManagementBrand StrategyCustomer SupportCommunicationCollaborationProblem SolvingAdaptability

About the role

Build trust and loyalty with potential and existing donors.
At a more complex level, build long-term relationships with key donors and key donor segments.
Drive awareness and consideration through brand positioning based on the brand strategy and implement brand plans.
Answer calls, emails, and mail inquiries to allocated donors and prospective donors to maintain and strengthen existing relationships.
Manage basic aspects of the data management system with guidance from senior colleagues.

Travel is not required.
These core accountabilities should not be construed to contain every function/responsibility that may be required to be performed by an incumbent in this job.
Incumbents are required to perform other functions as assigned.

Minimum two years' administrative experience, preferably in a customer service and/or non-profit environment, plus B.A., or equivalent experience.
Strong interpersonal, written and oral communications skills.
Proven administrative skills including keen attention to detail with ability to track multiple projects at one time.

Applies expertise to act as an authority to accurately identify and understand the key donation influences pertaining to an opportunity.
Applies expertise to act as an authority to quickly and effectively establish trust within the client's organization.
Applies expertise to act as an authority to orient MSF-USA around delivering to the key needs of their donors.

$53,702 - $80,554
Please note that this role is compensated on an hourly basis and is structured around a 35‑hour work week.
In alignment with MSF USA's compensation framework, new hires are generally offered between the minimum and midpoint of the range based on relevant experience, skills, and internal equity.

In alignment with MSF USA's compensation framework, new hires are generally offered between the minimum and midpoint of the range based on relevant experience, skills, and internal equity.
Doctors Without Borders/Médecins Sans Frontières (MSF) is an independent international organization that provides medical care to the people who need it most.
MSF offers medical humanitarian assistance solely based on need, regardless of race, ethnicity, religion, or politics.
Our international project teams include medical, logistical, and administrative staff, most of them hired locally and working with their own communities.
Our actions are guided by medical ethics and the principles of independence, impartiality, and neutrality.

We welcome candidates who bring a wide variety of backgrounds and experiences to join us in working toward MSF's social mission.

This listing is sourced directly from Msfcareers's careers page and normalized into a canonical job model.