AutoNation

AutoNation

Fleet Service Manager

Autonomous Vehicle Depot - Washington D.C · Senior

Sponsorship not specified$83k-$145kDetected 6 days ago
CRMOperations ManagementLogisticsPerformance ManagementResearchLeadershipCommunicationCollaborationMentoring

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odds of building a lasting career here

37Risky
Cap-exempt (no lottery)0
Sponsors this role40
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70

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About the role

  • The Fleet Service Manager - Autonomous Vehicles is responsible for leading and inspiring a team of 10 to 100 vehicle technicians tasked with maintaining and repairing a growing fleet of autonomous vehicles ("robotaxis").
  • Above all, you will ensure that repairs are completed according to our client's service expectations while collaborating with AutoNation teammates in a positive, innovative work environment.
  • AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide.

Responsibilities

  • Collaborate with client leadership to align operational goals and strategies, acting as a key liaison between the client and AutoNation.
  • Support leadership by identifying operational gaps and implementing corrective actions.
  • Partner-specific performance metrics
  • Represent your assigned service center in weekly and monthly performance updates for leadership and partners.
  • Use data to drive process improvements, reduce friction, and enhance service delivery.
  • Partner with HR and Internal Training Teams, Training vendors to onboard technicians and maintain readiness for future needs.
  • Customer & Partner Experience
  • Review customer and partner feedback to identify trends and opportunities for improvement.
  • Support initiatives that increase partner satisfaction, retention, and program expansion.
  • Deliver weekly/monthly business reviews displaying operational excellence and transparency for the managed services AutoNation provides.

Requirements

  • 5+ years of experience in vehicle repair at an automotive service center or as a fleet operator.
  • Experience managing a team of 25 or more vehicle technicians, with varying levels of skill and training.
  • Proficiency with scheduling platforms, CRM/operations systems, and standard office software.
  • Bachelor's degree in business, Operations Management, or related field.
  • Familiarity with Google suite of office products such as Gmail, chat, and video conferencing.

Nice to have

  • Establish work priorities and monitor key performance indicators to measure the success of fleet maintenance operations while implementing data-driven strategies for continuous improvement.
  • Provide recommendations for improving the maintenance and administration of their fleet of autonomous vehicles ("robotaxis").
  • Ensure all work orders are closed accurately and in a timely manner while adhering to SOPs and all AutoNation and client company policies, procedures, and safety standards.
  • Maintain reporting systems required by AutoNation and clients.
  • Understand and comply with federal, state, and local regulations affecting fleet maintenance and repair operations.
  • Ensure compliance with all SOPs, safety protocols, and quality standards.
  • Ensure operations run consistently over several shifts covering a 24/7 work schedule.
  • Track and analyze

Compensation

  • $82,984 - $145,222 based on experience
  • Competitive compensation and 401k matching

Benefits

  • Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
  • Exciting Benefits and Perks Await You:

Company info

  • With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services.
  • Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
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This listing is sourced directly from AutoNation's careers page and normalized into a canonical job model.