onereach

onereach

Account Director - Phoenix

Phoenix, Arizona · Director

Sponsorship not specifiedDetected 20 days ago
Account ManagementForecastingContract ManagementCustomer SuccessAR/VRResearchLeadershipProblem Solving

About the role

  • If you haven't heard of 1,2, or 3 - do your research before you apply.
  • These are the most exciting domains in tech but also the most challenging.
  • No matter your background or skill level you will learn things you didn't know were possible.

Responsibilities

  • Own and grow executive relationships to enable (1) Sales and expansion opportunities, (2) build and maintain trust and visibility in current deliveries, and (3) Serve as the escalation point for OR and Client to lead the resolution of account issues
  • Draft and manage SOWs and contracts, Hold Pods accountable for milestone dates; Ensure milestones and payment milestones are being actively managed.
  • Relationship Building
  • Build effective relationships with Clients and Team members to drive long-term customer success and satisfaction; Ensure success across a portfolio of Client Counterparts / SOWs; and enable / pursue expansion of revenue in a referenceable way.
  • We need your help building a customer success team for the most advanced conversational

Requirements

  • Required Skills / Competencies

Company info

  • You be forged in the heat of impostor syndrome and grow your skills, knowledge, and leadership every day.

This listing is sourced directly from onereach's careers page and normalized into a canonical job model.