Zip Co Limited

Associate Director US, Enterprise Partner Success

United States · Director

Sponsorship not specified$131k-$164kDetected 26 days ago

SalesforceCRMAccount ManagementForecastingPublic Speaking

About the role

This role goes far beyond day-to-day management
Owning and expanding a portfolio of high-value enterprise partnerships, driving growth across GMV, profitability, transaction volume, and new user acquisition.
Partnering with client executives to shape omnichannel payment strategies, integrating Zip's BNPL capabilities across online, in-store, and mobile channels.

Leverage AI-powered insights and predictive analytics to identify growth opportunities, forecast merchant performance, and personalize partnership strategies that drive measurable GMV and adoption outcomes
you'll act as a strategic advisor, leveraging Zip's global BNPL platform, data insights, and marketing capabilities to drive measurable growth and innovation for enterprise merchants.
You'll lead cross-functional initiatives spanning marketing, product, data, and operations to deliver solutions that improve conversion, unlock incremental revenue, and deepen customer engagement.
As an Associate Director US, Enterprise Partnerships, you will own and expand some of Zip's most strategic Enterprise merchant relationships across the retail, eCommerce, and payments ecosystem.
This role goes far beyond day-to-day management; you'll act as a strategic advisor, leveraging Zip's global BNPL platform, data insights, and marketing capabilities to drive measurable growth and innovation for enterprise merchants.
Leading family support policies

Hands-on experience with AI tools or platforms to inform decision-making, automate insights, or personalize client engagement strategies
A strong understanding of AI tools and technologies, with the ability to effectively leverage AI in day-to-day workflows to drive efficiency, insights, and partner outcomes

12+ years of strategic account management experience, managing enterprise-scale partnerships, ideally within fintech, payments, or eCommerce.
Of the 12 years, 7 focused in ecommerce.

Comfortable navigating CRM tools (Salesforce), forecasting, pipeline discipline, and deal documentation at an executive level

The actual base salary will be determined by various individualized factors, including job-related knowledge, skills, experience, location, internal equity, as well as other objective business considerations.

Flexible working culture
Unlimited Vacation
Generous paid parental leave
Learning and wellness subscription stipend
A collaborative, entrepreneurial mindset and alignment with Zip's core values: Customer First, Own It, Stronger Together, Change the Game.

12+ years of strategic account management experience, managing enterprise-scale partnerships, ideally within fintech, payments, or eCommerce. Of the 12 years, 7 focused in ecommerce.
Proven ability to deliver revenue growth, increase share of wallet, and influence executive stakeholders in a matrixed, global environment.
Deep understanding of BNPL, digital payments, and retail tech ecosystems, with fluency in merchant operations, checkout optimization, and consumer financing.
Demonstrated success in building and executing commercial strategies across omnichannel partners, including cross-sell and upsell plays
Exceptional analytical, presentation, and storytelling skills, capable of distilling data into narratives that drive strategic decisions.
Experience building and executing data-driven account plans and marketing activations.
Experience collaborating with Product, Data, Marketing, and Ops to inform roadmaps and remove friction, acting as the voice of the partner inside the business
Experience working in a high-growth, matrixed environment; able to scale what works and evolve what doesn't

This listing is sourced directly from Zip Co Limited's careers page and normalized into a canonical job model.