Pylon Labs
Account Executive
New York · Mid
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About the role
- Sell to B2B tech companies (<500 employees), with exposure to larger accounts over time
- Run discovery, demos, trials (1-2 weeks), and close
Responsibilities
- For leaders scaling AI-native support teams, Pylon lets humans and agents collaborate on customer work - investigating, resolving, and acting on every signal across every channel that matters.
- More than 1,500 companies including Linear, Cognition (makers of Devin), Modal Labs, and Incident.io http://Incident.io run their support and customer success workflows on Pylon.
- Own full-cycle sales for inbound and outbound opportunities
- Source a portion of your own pipeline via outbound
Requirements
- 2+ years of SaaS sales experience
- Experience selling $10k-$100k ARR deals
- Familiarity with AI-driven products
Compensation
- 🗺️ Annual offsite
Benefits
- 🏥 Fully covered medical, dental, and vision insurance for employees
- 🏦 401(k) retirement plan
- 🏝️ 14 company holidays + unlimited PTO
- 🚆 Commuter benefits
- 🌱 Parental leave
- 🏋️ Fitness stipend
Company info
- The result: faster responses, happier customers, and a system that continuously improves itself.
- Pylon is the only agentic support platform, purpose-built for B2B companies.
- faster responses, happier customers, and a system that continuously improves itself.
This listing is sourced directly from Pylon Labs's careers page and normalized into a canonical job model.