EXT
Customer Service Representative
San Francisco
Sponsorship not specifiedDetected 50 days ago
Customer SupportProblem Solving
About the role
- Working at GMS means you are at the forefront of innovation and helping to shape our modern world. Our products and solutions are preferred by around the world. Jump on board with a winning team, growing with us will help grow your career!
- - Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Requirements
- Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking.
Nice to have
- Working at GMS means you are at the forefront of innovation and helping to shape our modern world.
- Our products and solutions are preferred by around the world.
- Jump on board with a winning team, growing with us will help grow your career!
Compensation
- GMS provides equal employment opportunity to all applicants and employees in all aspects of employment, including but not limited to sourcing; recruiting; hiring; transferring; promoting; maintaining or establishing conditions and privilege
Company info
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Maintains financial accounts by processing customer adjustments.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.
Equal opportunity
- Employer:
- GMS provides equal employment opportunity to all applicants and employees in all aspects of employment, including but not limited to sourcing
- recruiting
- transferring
This listing is sourced directly from EXT's careers page and normalized into a canonical job model.