Saint Francis Hospital

Saint Francis Hospital

Patient Service Representative - Dermatology

Yale Campus - Warren Clinic Tower, USA · Full-time

Sponsorship not specifiedDetected 25 days ago
ComplianceHIPAAEpicEHR/EMRCommunicationOSHA

About the role

  • Minimum Education: High School Diploma or GED.
  • Licensure, Registration and/or Certification: None.
  • Work Experience: One (1) year experience.

Responsibilities

  • Maintains exemplary patient satisfaction and participates as an engaged team member.
  • Maintains and corrects environment for cleanliness and safety.
  • Maintains and distributes provider schedules including application of templates, hold times, etc.

Requirements

  • This document generally describes the essential functions of the job and the physical demands required to perform the job.

Nice to have

  • Monday-Friday 7:15am-4:30pm and Friday 7:30am-12:30pm.
  • Referral experience, preferred.
  • Experience with EPIC, preferred.

Skills

  • Understanding of healthcare delivery and billing processes in the medical office.
  • Ability to accurately record and interpret data.
  • Effective interpersonal, written and oral communication skills.
  • Ability to organize and prioritize work in an effective and efficient manner.
  • Demonstrated PC skills.
  • Knowledge, Skills and Abilities: Demonstrated PC skills.

Benefits

  • Schedules appointments, registers demographic and billing information, determines eligibility to accommodate patient's care in the medical office.
  • Maintains medical records including preparation of charts, filing of correspondence and test results.
  • Prepares phone notes for communication to the provider from patients, pharmacists, and other healthcare sources.
  • Remains informed and compliant with current Health System, Warren Clinic, HIPAA and OSHA policies and procedures.
  • Works with other healthcare professionals and staff.

Company info

  • Works directly with patients and/or customers.
  • Works with internal / external customers.
  • Works frequently with individuals at director level or above.
  • Working Relationships: Works directly with patients and/or customers.

This listing is sourced directly from Saint Francis Hospital's careers page and normalized into a canonical job model.