Saint Francis Hospital
Patient Service Representative - Dermatology
Yale Campus - Warren Clinic Tower, USA · Full-time
Sponsorship not specifiedDetected 25 days ago
ComplianceHIPAAEpicEHR/EMRCommunicationOSHA
About the role
- Minimum Education: High School Diploma or GED.
- Licensure, Registration and/or Certification: None.
- Work Experience: One (1) year experience.
Responsibilities
- Maintains exemplary patient satisfaction and participates as an engaged team member.
- Maintains and corrects environment for cleanliness and safety.
- Maintains and distributes provider schedules including application of templates, hold times, etc.
Requirements
- This document generally describes the essential functions of the job and the physical demands required to perform the job.
Nice to have
- Monday-Friday 7:15am-4:30pm and Friday 7:30am-12:30pm.
- Referral experience, preferred.
- Experience with EPIC, preferred.
Skills
- Understanding of healthcare delivery and billing processes in the medical office.
- Ability to accurately record and interpret data.
- Effective interpersonal, written and oral communication skills.
- Ability to organize and prioritize work in an effective and efficient manner.
- Demonstrated PC skills.
- Knowledge, Skills and Abilities: Demonstrated PC skills.
Benefits
- Schedules appointments, registers demographic and billing information, determines eligibility to accommodate patient's care in the medical office.
- Maintains medical records including preparation of charts, filing of correspondence and test results.
- Prepares phone notes for communication to the provider from patients, pharmacists, and other healthcare sources.
- Remains informed and compliant with current Health System, Warren Clinic, HIPAA and OSHA policies and procedures.
- Works with other healthcare professionals and staff.
Company info
- Works directly with patients and/or customers.
- Works with internal / external customers.
- Works frequently with individuals at director level or above.
- Working Relationships: Works directly with patients and/or customers.
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This listing is sourced directly from Saint Francis Hospital's careers page and normalized into a canonical job model.