Cummins
Parts Associate - Shop
Dedham, MA, United States · Mid
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About the role
- Education, Licenses, Certifications: High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
- This position may require licensing for compliance with export controls or sanctions regulations.
Responsibilities
- Under limited supervision, follow established procedures and guidelines to receive, handle, store, perform system transactions and dispatch parts in the local branch, checking for damage and discrepancies between goods and invoices.
- Support other parts personnel in sourcing and locating complex parts requests using various systems, catalogs and other resources to identify and procure the parts in the most cost and time efficient manner.
Requirements
- Requires 3-5 years work experience in automotive/trucking industry.
- Requires the ability to operate or to be able to be certified to operate a forklift.
- Proficiency in Microsoft applications, generating reports and ability to learn new systems required to do the job effectively.
- Must be able to physically lift 50 pounds occasionally, wear required personal protective equipment.
Nice to have
- Excellent customer service skills and the ability to effectively communicate in a positive and professional manner, prior parts experience preferred.
- Forklift experience preferred.
Compensation
- Compensation and Benefits Base
Benefits
- Requires significant work experience or intermediate level of knowledge obtained through education, training or on-the-job experience.
Company info
- We are looking for a talented onsite Service Parts Associate to join our team in Dedham, MA.
- Monday - Friday, 8AM - 4:30PM
- Carry out customer parts counter duties including but not limited to, receiving parts calls, greeting and assisting walk-in Customers, completing all paperwork and processing transactions (cash handling, check and credit card transactions).
- Develop positive relationships by communicating with internal and external customers by phone and in person at local branch with the ability to identify and act on opportunities with Customers to upsell supporting products and services, as appropriate.
This listing is sourced directly from Cummins's careers page and normalized into a canonical job model.