Iron Bow Technologies

IT Support & Asset Management Technician

Glen Allen, Virginia, United States

Sponsorship not specified$20k-$25kDetected 22 days ago

LogisticsInventory ManagementCustomer SupportCommunicationProblem SolvingMentoringOrganizational SkillsMicrosoft Office

About the role

The ideal candidate will possess hands-on technical troubleshooting experience, warehouse operations knowledge, strong organizational skills, and the ability to work collaboratively across multiple departments.

Troubleshoot, maintain, and repair desktops, laptops, tablets, monitors, and related peripheral devices.
Monitor equipment performance and document hardware failures, repairs, and replacements.
Create, manage, and maintain tickets related to parts orders, asset tracking, and equipment disposition.
Maintain inventory accuracy and accountability through inventory control processes.
Maintain documentation to support operational effectiveness and efficiency.
Collaborate with internal departments to support customer and contract requirements.

Local travel may be required to support operational needs, material transport, and customer requirements.
Ability to safely operate rental vehicles when business needs require transportation of equipment and materials.

2+ years of experience providing technical support services.
Experience troubleshooting and repairing desktops, laptops, tablets, monitors, and peripheral devices.
Familiarity with computer hardware installation, configuration, upgrades, and maintenance.
Experience working with ticketing systems and service management processes.
Experience with inventory management, asset tracking, shipping, receiving, and warehouse operations.
Experience creating, managing, and maintaining tickets related to parts orders and equipment disposition.
Ability to operate pallet jacks, cherry pickers, and other warehouse equipment.
Excellent customer service, communication, and problem-solving skills.
Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.
Ability to lift and move equipment and materials weighing up to 50 pounds.
High school diploma or equivalent required.

The salary range for this position is $20-25/hr.
This range reflects the anticipated base pay for the position and is not a guarantee of final compensation.
Actual compensation will be determined based on factors including experience, skills, education, location, contract requirements, and business needs.
Iron Bow Technologies reserves the right to fill this role at a different level, depending on qualifications and organizational priorities.
This range represents only one component of Iron Bow's total compensation package.
Iron Bow will not tolerate discrimination or harassment based on any of these characteristics.

Iron Bow Technologies is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

This listing is sourced directly from Iron Bow Technologies's careers page and normalized into a canonical job model.