Lowe's
Full Time - Fulfillment Team Lead - Day
Austin, TX (NW Austin) 0590 · Full-time
Sponsorship not specifiedDetected 8 hours ago
SalesCustomer SupportLeadershipCommunicationMentoring
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odds of building a lasting career here
32Risky
Cap-exempt (no lottery)0
Sponsors this role60
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- - Coach and model service excellence through accurate and high quality picking, staging, and order validation.
- - Respond to customer and associate questions, resolve issues, and escalate when needed.
Responsibilities
- Partner with the Pro Sales team to ensure Pro Call Ahead Orders are picked and staged. Resolve escalated customer issues and operational challenges quickly and effectively.
- Support inventory accuracy, SIMS compliance, and shrink reduction through audits and validation.
- Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
- May be assigned other duties to support business needs.
Requirements
- Obtaining certification for Counterbalance Forklift, Narrow Aisle Reach Truck and Order Picker is required for this role.
- Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required
- must be obtained if not already certified).
Nice to have
- 6 Months of Experience using common retail technology, such as smart phones and tablets
- 6 Months of Experience working in any department at a Lowe's retail store
- 6 Months of Experience in an administrative role processing and filing paperwork including invoices
- 1 Year of Supervisory experience in any field, including directing, delegating, evaluating, training, and coaching employees
- 1 Year of Experience in a customer service or product fulfillment position at a home improvement or hardware retailer in related department (e.g., kitchen, plumbing, electrical, lawn and garden)
- Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion.
- Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers.
- For more information, visit Lowes.com.
Benefits
- Assist with scheduling, coverage, and communication of fulfillment priorities, partnering with leadership and MOD as needed.
This listing is sourced directly from Lowe's's careers page and normalized into a canonical job model.