Nhfca
Resident Guest Care Support, Los Angeles - Pico Union, CA
Los Angeles, California, United States · Full-time
No sponsorshipDetected 35 days ago
ResearchCommunication
About the role
- If so, this is the PERFECT POSITION for you!
- This role ensures guests experience a safe, respectful, and supportive environment while assisting with activities of daily living and reinforcing care plan expectations during recovery.
- Remain flexible to adapt to schedule changes and/or work additional shifts to meet operational needs, in accordance with labor laws.
Responsibilities
- Conduct daily facility and equipment inspections and perform routine room checks throughout the day.
- Perform Resident/Guest intake responsibilities, ensuring all residents/guests are greeted and provided with a detailed orientation of program guidelines, expectations, and available services.
- Develop rapport with Resident/Guests and gather feedback to improve services.
- Create, lead, and/or support engagement activities for Resident/Guests.
- Build trust through consistent interaction, check-ins, and responsiveness to Resident/Guest needs.
- Assist Lead staff or Program Management with inventory checks and supply logs.
- Maintain accurate records including daily
- Respond to Resident/Guest concerns and provide appropriate support and de-escalation using trauma-informed and Resident/Guest-centered approaches.
- Perform laundry, boutique, and mealtime support duties and, in the absence of environmental services staff, assist with basic housekeeping tasks to maintain a clean and safe environment.
Requirements
- 11:00PM-7:30AM, Sunday-Thursday Do you meet the REQUIRED MINIMUM QUALIFICATIONS for this position?
- The employee will frequently be required to lift/pull/push/move up to 50 pounds.
- Assist management in accurately maintaining bed availability, Resident/Guest tracking, and required documentation.
- shift notes, incident reports, and Emergency Action Plan documentation as required.
- Attend all required meetings and training aligned with the role, including
This listing is sourced directly from Nhfca's careers page and normalized into a canonical job model.