Big Health

Client Success Manager, Employers

Remote - US · Senior

Sponsorship not specified$85k-$125kDetected 86 days ago

SparkData VisualizationSalesforceAccount ManagementExcelFDA RegulatoryCommunicationPublic SpeakingMicrosoft Office

About the role

Our FDA-clear digital therapeutics-SleepioRx for insomnia and DaylightRx for anxiety-guide patients through first-line recommended, evidence-based cognitive and behavioral therapy anytime, anywhere.
Our digital program, Spark Direct, helps to reduce the impact of persistent depressive symptoms.
Our Vision Over the next 5-10 years, we believe digital therapeutics will transform the delivery of healthcare worldwide by providing access to safe and effective evidence-based treatments.

Manage enrollment marketing and campaign planning efforts to generate awareness of our programs among the client populations - work with your clients to identify unique opportunities to help clients expand engagement within their populations.
You will have the opportunity to work closely with internal teams from across the company to support your clients, including Enrollment Marketing, Finance, Legal, Data, Product, Sales, and more.

Prepare reporting for and lead monthly/quarterly client meetings, annual reviews, and manage follow-ups in a timely manner to ensure client satisfaction.

At Big Health, our mission is to help millions back to good mental health by providing fully digital, non-drug options for the most common mental health conditions.
Through product innovation, robust clinical evaluation, and a commitment to equity at scale, we are designing the next generation of medicine and the future of mental health care.
Over the next 5-10 years, we believe digital therapeutics will transform the delivery of healthcare worldwide by providing access to safe and effective evidence-based treatments.
Big Health is positioned to take the lead in this transformation.
The Client Success Manager owns the relationships and the creation and execution of strategic account plans between Big Health and a portfolio of our client partners.
The ideal candidate will also help develop best practices and take on strategic projects that will benefit the Client Success organization and the company as a whole.
Build strong, consultative relationships with employer clients to become a trusted partner and advisor in supporting the mental health of client populations through utilization of Big Health's products.
Big Health is a remote-first company, and this role can be based anywhere in the US.

In pursuit of our mission, we've pioneered the first at-scale digital therapeutic business model in partnership with some of the most prominent global healthcare organizations, including leading Fortune 500 healthcare companies and Scotland's NHS.
We're a collaborative and tight-knit team-join us!

This listing is sourced directly from Big Health's careers page and normalized into a canonical job model.