Kravet LLC
Interior Design Research Specialist
Woodbury, New York, United States
Sponsorship not specifiedDetected 8 days ago
SalesCustomer SupportResearchCommunicationProblem Solving
About the role
- Remote Consultations: Replicate the high-touch in-person showroom experience by providing expert guidance via chat, email, virtual conference calls, and phone.
- Collaborative Accountability: Work involves collaborating with sales teams, other Research Specialists, and additional product specialist teams in the company.
- Accountability for shared project work and quality of results is essential.
Responsibilities
- Design Schemes & Product Configuration: Provide technical assistance in creating design schemes, developing furniture configurations, and executing substitutions to drive sales and meet product and project requirements.
- Sales Enablement: Act as an extension of the sales team, offloading complex research and product configuration to allow sellers to focus on customer relationship-building and core business activities.
- Note: To maintain focus on revenue-driving research and high-touch service, this role does not handle order fulfillment/processing.
- Provide technical assistance in creating design schemes, developing furniture configurations, and executing substitutions to drive sales and meet product and project requirements.
- To maintain focus on revenue-driving research and high-touch service, this role does not handle order fulfillment/processing.
- Feedback from sales representatives regarding the accuracy and helpfulness of the support provided.
Requirements
- Digital Fluency: Proficiency with virtual meeting tools, digital communication channels, and willingness to learn AI-enabled visualization tools.
- Proficiency with virtual meeting tools, digital communication channels, and willingness to learn AI-enabled visualization tools.
Skills
- Superior verbal and written communication skills suitable for high-touch, consultative projects.
- Exceptional patience, empathy, and problem-solving skills tailored to our customer base.
Company info
- Work involves collaborating with sales teams, other Research Specialists, and additional product specialist teams in the company.
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This listing is sourced directly from Kravet LLC's careers page and normalized into a canonical job model.