Credit Acceptance
Senior ServiceNow Engineer
USA - Remote · Senior
Sponsorship not specified$105k-$153kDetected 6 days ago
JavaScriptExpressCode ReviewDevOpsPlatform EngineeringAgentic AIA/B TestingComplianceAgileManual TestingLeadershipCommunicationProblem SolvingMentoring
Stay score
odds of building a lasting career here
57Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Files H-1B transfers
6 transfer filings in the last year, covering 6 workers. Median labor-condition decision: 318 days. An employer that already files transfers is one that can take over an existing H-1B.
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- Credit Acceptance is proud to be an award-winning company recognized both locally and nationally across multiple workplace categories.
- Our world-class culture is shaped by dedicated team members who are driven to succeed as professionals individually and together as a team.
- Backed by a strong product, exceptional people, and a stable financial foundation, we've grown into a leading provider of used and new car financing across the country.
Responsibilities
- Shared goals, open communication and mutual support create a sense of collective purpose.
Requirements
- Bachelor's degree in Computer Science, Information Systems, or a closely related field, or equivalent work experience.
- Demonstrated experience delivering enterprise self-service, conversational AI, intelligent automation, or agent-based solutions, with measurable adoption.
- Practical expertise in the Software Development Life Cycle (SDLC) and Agent Development Life Cycle (ADLC), including Agile/SCRUM practices, testing, release management and DevOps practices.
- familiarity with standards such as SOC 2.
- Experience providing technical leadership and mentoring to other engineers.
- Hands-on experience with ServiceNow Employee Center, Virtual Agent, Now Assist, AI Agents, Flow Designer, or Integration Hub, and App Engine.
- Experience with ITSM, knowledge management, service catalog design, and CMDB data quality or service mapping.
- Relevant ServiceNow certifications, such as Certified Application Developer or Certified System Administrator, supported by practical delivery experience.
- Knowledge and Skills
- AI Quality and Oversight: Working knowledge of AI grounding and retrieval, evaluation methods, human oversight, and agent permissions.
Compensation
- A competitive base salary range from $104,583.15 - $153,388.63.
- This position is eligible for an annual variable cash bonus, between 7.5 - 15%.
- Final compensation within the range is influenced by many factors including role-specific skills, depth and experience level, industry background, relevant education and certifications.
Benefits
- Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work
Company info
- Competencies - Customer Empathy: Customer Empathy is the ability to understand the perspectives, pain points, and experiences of customers.
- We're proud of our culture and are happy to share why - let's talk!
- As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce.
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This listing is sourced directly from Credit Acceptance's careers page and normalized into a canonical job model.