Gibson Dunn

Gibson Dunn

IS Trainer (Temporary Position)

New York City · Staff+ · Contract

Sponsorship not specified$65k-$70kDetected 22 days ago
iOSManual TestingResearchCommunicationOrganizational SkillsMicrosoft Teams

About the role

  • Gibson Dunn is a leading global law firm, advising clients on significant transactions and disputes.
  • Our exceptional teams craft and deploy creative legal strategies that are meticulously tailored to every matter, however complex or high-stakes.
  • The firm's work is distinguished by a unique combination of precision and vision.

Responsibilities

  • Working closely with Global Services personnel to implement smooth software rollouts.
  • Participating as an active member of the local office to provide platinum-level service in training and support.
  • Maintaining a working relationship with the Support Center and Support Services, actively participating in troubleshooting and problem escalation.
  • Our recruiting support team will respond as soon as possible.

Requirements

  • Must have the ability to translate technical concepts and terms into understandable terminology for participants.
  • Ability to work with a diverse audience whose skill levels vary from the beginner, inexperienced user, to the advanced, power user.
  • Must have strong organizational skills and be able to prioritize work efficiently, multi-tasking is a must
  • Ability to work overtime as necessary.
  • Strong verbal, written, interpersonal, and team skills.
  • Comfortable with one-on-one as well as group training. Must have the ability to translate technical concepts and terms into understandable terminology for participants.
  • Ability to work with a diverse audience whose skill levels vary from the beginner, inexperienced user, to the advanced, power user. Must have ability to diffuse potential problems and enjoy working in challenging situations, while maintaining a positive approach toward their customers.
  • Maintain and adhere to Firm-wide and departmental policies, standards, operational guidelines, and administrative procedures relating to IS function
  • Position may require limited lifting (25 lbs. or less).
  • Minimum 5 years of verifiable experience delivering technical training in the legal industry and corporate environment. Successful completion of training assignments, as verifiable through evaluations or references, is required.

Nice to have

  • Bachelor's degree in a related field is preferred or technical school training with equivalent experience is also considered.
  • Experience in the legal industry is preferred.
  • Minimum 5 years of verifiable experience delivering technical training in the legal industry and corporate environment.
  • Successful completion of training assignments, as verifiable through evaluations or references, is required.
  • Must have solid knowledge of Windows 11 operating system, Microsoft 365, iManage, Microsoft Teams, and Adobe Acrobat.
  • Experience with Apple iOS/macOS devices as well as legal applications such as Litera Compare and Litera Create/NTD is required.
  • Experience with Aderant Expert Time, InterAction and Foundation, Camtasia, Captivate, or other eLearning production software is a plus.

Compensation

  • The hourly compensation rate for this position is $65-70/hr.
  • The salary offered will depend upon qualifications and other operational considerations.
  • For technical difficulties with our online application, please contact us at staffrecruiting@gibsondunn.com.
  • Our recruiting support team will respond as soon as possible.
  • Gibson Dunn is committed to ensuring equal employment opportunities for all qualified applicants, including individuals with disabilities.
  • We strive to ensure an inclusive and accessible hiring experience.

Benefits

  • offered for this position may include health care and paid sick time.

Company info

  • We strive to ensure an inclusive and accessible hiring experience.

Equal opportunity

  • If you require a reasonable accommodation to complete an application, participate in an interview, or otherwise take part in the recruitment process, please contact us at recruiting-accommodations@gibsondunn.com.
  • Please note, this is a dedicated email inbox established exclusively to assist applicants with accommodation request related to the recruitment process.
  • Inquiries about the status of an application or other non-accommodation matter will not receive a response.
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