Aspen Skiing Company
Guest Service Agent - Limelight Ketchum
Ketchum, ID, United States · Full-time
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About the role
- This position reports to the Guest Services Manager.
- Applications for this position will be accepted until November 8, 2026.
- Essential Job Functions/Key Responsibilities
Responsibilities
- Maintain constant communication with Front Desk for itinerary changes and guest requests
- Deliver messages, packages, or other items to guest rooms or other areas of the hotel expeditiously, placing in designated areas
- Maintain a high standard of cleanliness in the Lobby and Luggage storeroom
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
- This job description is designed to indicate the general nature and level of work.
- We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work.
Requirements
- Must be over 18 years of age
- A valid driver's license is required
- Knowledge of hotel fire and safety procedures and ability to assist in emergency and security procedures as directed by management
- Knowledge of product or service (example retail product, food & beverage products)
- Knowledge of company policies and procedures
- It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job.
Nice to have
- One year of guest/ customer service skills preferred
Skills
- Knowledge, Skills & Abilities
Benefits
- Health, Dental and Vision Insurance Programs
- Flexible Spending Account Programs
- Life Insurance Programs
- Paid Time Off Programs
- Paid Leave Programs
- Other company perks
- At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world.
- For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks
Equal opportunity
- By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.
- To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.
- equal opportunity employer (Minority/Female/Disabled/Veteran).
This listing is sourced directly from Aspen Skiing Company's careers page and normalized into a canonical job model.