Ubc

Public Services Assistant (Shared Services)

UBC Vancouver Campus - Vancouver, BC, Canada

Sponsorship not specifiedDetected 1 day ago

StatisticsPerformance ManagementResearchCommunicationMentoringMicrosoft Office

About the role

This is a shared position between Koerner Library, Law Library, David Lam Management Research Library (DLam) and Canaccord Learning Commons (CLC).
During evening and weekend shifts, serves as the sole circulation desk attendant and is responsible for all issues related to patron service, the coordination of student assistant activities, and emergencies.
Interacts with employees in Koerner Library, Law Library, DLam and CLC, and other branches and units; faculty, students, and members of the public.

Assists with collections processing and performs moderately complex work in support of collections and stacks maintenance.
Performs the full range of circulation duties, which may include evening and weekend shifts.
Performs library opening and closing procedures as assigned, alone or with a colleague.
Performs routine maintenance and troubleshooting, including placing service calls and working with service personnel to solve maintenance problems
Performs basic troubleshooting on library equipment including copiers, printers, computers, micro reader/printer, and staplers.
Supports library events and workshops by assisting with event bookings, registration, room set-up, audio-visual and equipment set-up and troubleshooting, following established guidelines.

The position may work at other UBC Vancouver Library branches or units, as required.
Works a variety of shifts, including opening, closing, evenings and weekends, as required.
The duties for this position are focused on Koerner Library, Law Library, DLam and the CLC, but may be performed at any UBC Vancouver Library branches or units, as required.
Attends events and functions as required.

Knowledge of Library policies, procedures, and systems.
Knowledge of bibliographic records and use of on-line searching protocols preferred.
Experience in an academic law library is preferred.
Ability to follow and carry out instructions.
Ability to sort and file accurately.
Ability to use email, word processing, spreadsheet and library management systems at an intermediate level (MS Office and Voyager preferred).
Ability to operate the normal range of library equipment.
High school graduation, plus two-year Library Technician diploma, plus two years of related experience

This listing is sourced directly from Ubc's careers page and normalized into a canonical job model.