Ramp
IT Site Specialist
San Francisco, CA · Contract
Sponsorship not specifiedDetected 25 days ago
PythonProcurement
Stay score
odds of building a lasting career here
40Risky
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
Personalize to your clock →Community outcomes
No reports yet — be the first to help the next applicant.
About the role
- We're looking for an IT Site Specialist to join our IT Team at Ramp based in our San Francisco office!
- On the application side, you'll administer the tools the whole company depends on - Okta, Google Workspace, Slack, JAMF, and a growing set of SaaS platforms - owning provisioning, access, portfolio, renewals, integrations, and automation.
- We're looking for someone who takes pride in running a smooth on-the-ground operation while also thinking like a systems owner who scales IT through automation and sound identity practices.
Responsibilities
- Provide in-person support at our San Francisco office 5 days/week, acting as the site's primary IT point of contact.
- Perform IT Support Specialist (L4) duties, encompassing all responsibilities of the IT Support Specialist role.
- Provide deskside/walk-up support and resolve IT tickets end-to-end.
- Triage and field support requests across tickets, email, Slack, and the team-it-ops and help-it distros
- Direct and review Serval (AI support agent) workflow runs - step in when automated resolution fails, and contribute workflow builds and guidance improvements.
- Own application portfolio management - seat counts, usage tracking, and license optimization.
- Manage SaaS renewals - tracking contract dates and coordinating renewals/cancellations.
- Partner with Pod 3 on SaaS App Strategy execution from an operational/usage standpoint.
- Build and maintain integrations and automations to reduce manual work and enforce least-privilege access.
Requirements
- Experience with SSO/SCIM provisioning and building integrations or automations across SaaS platforms.
- Experience with deskside support, ticket resolution, and knowing when to escalate to an engineering team.
Compensation
- Fertility HRA (up to $10,000 per year)
Benefits
- Centralized home-office equipment ordering
- Health and wellness stipend
- Weekly coffee stipend
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- Relocation expense coverage to NYC or SF (if needed)
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
Company info
- ABOUT THE ROLE We're looking for an IT Site Specialist to join our IT Team at Ramp based in our San Francisco office!
This listing is sourced directly from Ramp's careers page and normalized into a canonical job model.