Flexport
Operations Solutions Manager
Los Angeles, California, United States · Senior
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About the role
- At Flexport, we make global trade easier for everyone - and enterprise fulfillment is where that promise gets tested at scale.
- If you can translate a pallet layout into a client-ready proposal, you'll fit right in here.
- Propose implementation timelines based on scope of work and technical/ops readiness.
Responsibilities
- Partner with Sales to scope fulfillment solutions for prospective enterprise clients, serving as the operational SME in client-facing conversations on capabilities and custom flows
- Own solution design from pre-sale through onboarding, including time studies, equipment cost scoping, and total cost-to-serve estimates.
- Identify gaps in product capabilities and operational processes, and build the business case for tooling, process, or headcount investments.
- Experience building or validating cost-to-serve/pricing models, ideally from deal desk or pricing conversations.
- Comfort with ambiguity, a bias toward building structure where none exists, and willingness to travel 50%.
Requirements
- 5+ years of hands-on warehouse operations experience with process/industrial engineering fundamentals, including slotting/cube optimization, facility layout design, capacity analysis, and space planning.
- Strong working knowledge of WMS and ERP platforms and how they integrate in a fulfillment environment.
- By submitting your application, you are agreeing to our use and processing of your data as required.
Skills
- Establish reusable frameworks and best practices for onboarding and solutioning enterprise accounts.
- Strong written and verbal communication skills, able to translate operational constraints for commercial stakeholders.
Compensation
- The range displayed on each job posting reflects the minimum and maximum target for new hire base salary for the position in the posting's respective region.
Benefits
- Base salary is just one part of our total rewards package at Flexport, which also includes bonus, equity, and comprehensive benefit offerings such as medical, dental, and flexible time off.
Company info
- About Flexport: At Flexport, we believe global trade can move the human race forward.
- That's why it's our mission to make global commerce so easy there will be more of it.
- The opportunity: At Flexport, we make global trade easier for everyone - and enterprise fulfillment is where that promise gets tested at scale.
Equal opportunity
- Commitment to Equal Opportunity
This listing is sourced directly from Flexport's careers page and normalized into a canonical job model.