Scout Motors

Scout Motors

Retail Readiness Specialist

Charlotte, North Carolina, United States · Senior · Full-time

Sponsorship not specified$90k-$113kDetected 21 days ago
Project ManagementJiraConfluenceStakeholder ManagementSalesforceCRMSalesExcelHRCommunicationCollaborationOrganizational SkillsMicrosoft OfficeSharePoint

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odds of building a lasting career here

50Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Files H-1B transfers

8 transfer filings in the last year, covering 8 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • One that forged the path for future generations of rugged SUVs and trucks and will do so once again.
  • But Scout is more than just a brand, it's a legacy steeped in a culture of exploration, caretaking, and hard work.
  • Respect for the past and the future by taking an iconic American brand that hasn't been around for a while, electrifying it, digitizing it, and loading it with American innovation.

Responsibilities

  • Support the development and execution of the customer journey from first visit through delivery by documenting key touchpoints, identifying operational gaps, and helping teams create consistent handoffs across each customer interaction.
  • Develop comprehensive playbooks for Customer Specialists to standardize processes, reinforce best practices, and support consistent customer experiences.
  • Partner with cross-functional stakeholders across Aftersales, Digital, Training, Human Resources, and other key departments to align Retail Sales Operations programs, processes, and initiatives with Scout's broader business objectives and customer experience strategy.
  • Leverage AI tools and emerging technologies to streamline workflow development, enhance documentation processes, improve operational analysis, and drive efficiency across Retail Sales Operations.
  • Ability to manage multiple workstreams, prioritize effectively, and keep stakeholders aligned in a fast-moving launch environment.
  • A builder's mindset - comfortable with ambiguity, energized by early-stage challenges, and motivated by the opportunity to create something new

Requirements

  • Travel: Domestic and international travel required, approximately 25 % of the time.
  • Valid driver's license required.
  • Strong understanding of project management methodologies, software, tools and techniques
  • Strong proficiency with standard project management and collaboration tools, including PowerPoint, Excel, SharePoint, Jira, Confluence, and Figma.
  • Experience with implementation or expert level user of software platforms such as CRM, DMS, TMS, etc.
  • Experience with implementation or expert level user of software platforms such as Salesforce & SuccessFactors.
  • Minimum of High School Diploma, GED or equivalent required for all roles at Scout Motors, Inc.
  • Ability and willingness to travel domestically and internationally as required, approximately X % of the time.
  • To be considered for career opportunities at Scout Motors, applicants must be 18 years of age or older.

Nice to have

  • 5-7 years of experience in retail operations, automotive retail, field operations, market launch, or a related customer-facing operations environment
  • management experience is a plus.

Compensation

  • This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program.
  • Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience.
  • The annual performance bonus program is preset and not candidate dependent.
  • Initial base salary range = $90,000.00 - $112,500.00

Benefits

  • You'll be comfortable with change and flexible in a fast-paced, high-growth environment.

Company info

  • Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history.
  • Respect for communities by creating a company that stands for its people and its customers.
  • At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate.

Equal opportunity

  • Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer.
  • Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law.
  • Scout Motors is committed to compliance with all ap p licable fair employment p ractice laws. <span c
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This listing is sourced directly from Scout Motors's careers page and normalized into a canonical job model.