Mufginvestorservices

Senior Associate, IT, Application Support Analyst - Flexcube Needed

Toronto, ON, Canada · Senior

Sponsorship not specifiedDetected 28 days ago

JavaSwiftSQLAWSConfluenceCustomer Support

About the role

Operating from 17 locations worldwide, we help clients mitigate risk, enhance efficiency, and navigate the operational complexities of today's investment management landscape.

Provide Level 2 Incident & Problem Management support by working with vendors &/or Internal support teams to resolve technical and user issues during product migration and BAU.
Coordinate with vendor and/or Support teams for various technical deliverables including Customization Deliveries, Patch sets, fixes.
Document IT user procedures in Confluence around IT Change Management & business user procedures while effectively supporting user training.
Support Project Managers in ongoing initiatives related to the Core Banking Solutions.
Respond to requirement from regulators and auditors to provide appropriate support for information requests.

To learn more, visit us at www.mufg-investorservices.com.
You ideally have experience working with banking solutions.
You will play a crucial role of linking the business teams and the IT solutions group.
Diploma/Degree in an appropriate IT discipline is preferred.
Exposure and understanding of SWIFT products and messaging standards, ISO 20022,SQL Server, PL/SQL, Java and.Net applications.
Working knowledge of applications, systems, and application architecture.
Strong working knowledge of System Development Lifecycle and standard software development methodologies including ITIL standards.

Play a key role as part of a global support team covering the IT Core banking applications (Flexcube, FX Market Rates, Appian workflows, SWIFT, MUFG Automated Payment System, MUFG Global Payment System).

This listing is sourced directly from Mufginvestorservices's careers page and normalized into a canonical job model.