The Trade Desk
Systems Operations Engineer
Chicago; New York; Toronto · Senior · Full-time
Stay score
odds of building a lasting career here
Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Green-card intent detected
Green-card follow-through: 50%
Files H-1B transfers
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
Community outcomes
No reports yet — be the first to help the next applicant.
About the role
- Our technology helps advertisers reach the right audiences across the open internet - from streaming TV and podcasts to mobile apps, news, and more.
- Advertising powers the content people love.
Responsibilities
- Manage remediation task workflow
- 6+ years relevant work experience in Technical and/or Application Support with strong knowledge of services support and troubleshooting
- By making it more transparent, effective, and responsible, we help support trusted journalism, quality entertainment, and creators worldwide.
- The scale of our platform brings unique technical challenges - from processing massive datasets in real time to building systems that operate reliably on a global scale.
- Ability to prioritize and manage incidents based on severity, with a focus on customer impact.
Requirements
- Undergraduate degree or relevant substitute experience
- Technical Proficiency:
- Proficiency or ability to learn programming languages including SQL, Python, C# to automate repetitive tasks.
- When you work here, your impact is worldwide.
Skills
- Ability to communicate effectively with stakeholders during an incident.
- Clear and concise documentation skills.
- Ability to translate complex technical issues and platform outages to non-technical stakeholders.
- The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, and location.
- Employees can also purchase The Trade Desk stock at a discount through The Trade Desk's Employee Stock Purchase Plan.
- The Trade Desk also offers a competitive benefits package.
- Click here to learn more.
- The base salary range for this role is
- $64,100 - $117,500 USD
Compensation
- In accordance with various US state laws, the range provided is the Trade Desk's reasonable estimate of the base compensation for this role.
Benefits
- There may be periodic weekend coverage requirements
Company info
- At The Trade Desk, we recognize that a seamless customer experience is driven by operational excellence. In pursuit of constantly improving the reliability of our platform, we have established a global Systems Operations team. This team's core mission is to vigilantly monitor The Trade Desk platform services, refine our incident response methodologies, and guarantee a robust and highly-available customer experience. If you're passionate about ensuring system reliability, process improvement, and making an essential customer impact, we invite you to play a critical role in this next evolution of our on-call experience.
- Incident Management and Troubleshooting:
- Ability to remain calm under pressure and quickly diagnose issues.
- The Systems Operations Engineer will either possess or be excited to learn a number of skills...
- Understanding of large-scale distributed system architectures (e.g., databases, web services, application services).
- Familiarity with monitoring tools (e.g., Prometheus, Grafana, Nagios).
- Ability to configure and fine-tune alerts.
- At The Trade Desk, we recognize that a seamless customer experience is driven by operational excellence.
- In pursuit of constantly improving the reliability of our platform, we have established a global Systems Operations team.
This listing is sourced directly from The Trade Desk's careers page and normalized into a canonical job model.